Consumer & Community Banking - International

**JOB DESCRIPTION**

The Business Integration Lead (BIL) oversees and provides guidance for the Integration uplift activities while working with business functional owner. The BIL is responsible for risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk, focusing on five key areas:

- Evaluation of the group’s business processes to identify and assess risk(s).
- Engage in discussions with the business process owners to design and/or enhance process controls.
- Partner with the business process owners and other stakeholders to identify and address timely any Control gaps or breaks.
- Provide oversight and leadership of the overall control governance & reporting.
- Provide assistance to management in any other projects or tasks that will up lift employee compliance and business objectives.
- **Key Responsibilities**:

- Lead by example, with exemplary personal and professional attributes. Inspire confidence in all levels of staff as well as key partners from other functional areas and across Lines of Business
- Lay out the critical path and identify and coordinate interdependencies across work-streams
- Share best practices in assessing the existing control environment of newly acquired businesses and identifying opportunities to strengthen the control environment
- Provide thought leadership and structure in support of the Integration workstreams to ensure alignment of objectives, desired outcome, and execution plans
- Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, and technology control functions to drive consistent and rigorous operational risk practices and control programs
- Support the establishment of control frameworks, governance and reporting for new and emerging areas of the businesses, or enhancing existing frameworks, with the objective of ensuring consistency and sustainability across business organizations
- Create and deliver executive communications and status reporting for business and functional support leadership
- Assist employees, hr and management on employee training and language barriers.

**Qualifications**:

- Bachelor’s degree or equivalent experience required.
- Must have the ability to work independently and quickly adapt to new or ambiguous situations with mínimal direction
- Expert knowledge of control and risk management concepts as well as control execution activities
- Proven ability to manage complex, interdependent, and sometimes competing needs
- Demonstrate confident leadership and sound judgment to influence a strong culture and risk management
- Demonstrated ability to handle multiple priorities and produce successful results in a fast-paced environment
- Ability to work with and influence a diverse set of stakeholders at the senior executive level, as well as strong conflict resolution skills
- Exceptional written and oral communication skills and ability to communicate to senior internal and external stakeholders
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs o