Professional Services Engineer, North America

hace 1 semana

Bogotá, Colombia Allot A tiempo completo

**Role Overview**

The Professional Services Engineer plays a critical role in ensuring the success of Allot’s solutions across North America. Reporting to the Regional Delivery Manager, this role works directly with customers and partners, collaborating closely with Product Management, Pre-Sales, Solution Architecture, and R&D teams to ensure seamless deployments and customer satisfaction.

**Key Responsibilities**
- Deploy and integrate Allot’s products at customer sites and remotely.
- Lead Proof of Concepts (PoCs), trials, and product demonstrations.
- Deliver technical training to partners and customers (on-site and remote).
- Perform system installations, upgrades, and interoperability testing (IoT).
- Develop and maintain technical documentation including Acceptance Test Plans (ATPs) and Methods of Procedure (MOPs).
- Stage and validate customer systems in the lab to ensure readiness and functionality.
- Act as a trusted technical advisor and lead in front of customers and partners.

**Requirements**:
**Must-Have**
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 5+ years of experience in Professional Services within telecommunications or network security.
- Strong Linux administration and hands-on experience.
- Deep knowledge of TCP/IP, routing, and switching.
- Experience with virtualization platforms (VMware, KVM, OpenStack).
- Hands-on expertise with servers (HP, Lenovo, Dell).
- Strong troubleshooting skills with a service-oriented mindset.
- Excellent verbal and written communication skills.
- Self-driven, adaptable, and able to work outside regular hours when needed.

**Nice-to-Have (Advantages)**
- CCNA certification.
- Knowledge of 5G, GSM, LTE, and 3GPP cellular networks.
- Experience supporting Communications Service Providers (CSPs).
- Linux Bash and scripting (Perl, etc.).
- Network design experience.
- Familiarity with SQL/DBMS (Sybase, Oracle, MS SQL).
- Knowledge of storage solutions (NetApp, EMC) and technologies (SAN, NAS).
- Understanding of network authentication protocols (Diameter, Radius, Tacacs).
- Experience with network security (firewalls, VPNs, IPS/IDS, DPI).
- Exposure to network management tools (HP OpenView, Cacti, etc.).

**Travel Requirements**
- Up to 10% travel within North America and internationally

Region (Website):
Latin America

  • Data Architect, Professional Services

    hace 2 semanas

    Bogotá, Colombia Amazon Web Services Colombia S.A.S. - E40 A tiempo completo

    3+ years of experience in cloud architecture and implementation, preferably with AWS - 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 3+ Experience delivering cloud projects or cloud based solutions - Able to communicate effectively in English, within technical and business settings. - Bachelor's degree in Business,...

  • Sales Team Leader North America

    hace 2 semanas

    Bogotá, Colombia Kaplan International A tiempo completo

    Sales Team Leader North America & UK page is loaded## Sales Team Leader North America & UKlocations: Bogotá, COLtime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR **Job Title**Sales Team Leader North America & UK**Job Description**Lead a team of 4-6 sales advisors to achieve Kaplan International’s sales targets while delivering...

  • Professional Services Intern

    hace 7 días

    Bogotá, Colombia Amazon Web Services Colombia S.A.S. - E40 A tiempo completo

    Currently enrolled in penultimate year (graduating 2025-2026) of a bachelor's degree **Experience with one programming language**: Java, Python, Ruby, Node.js, C#, or C++ **Experience with two or more of**: networking fundamentals, security, databases (relational/NoSQL), operating systems (Unix, Linux, Windows) Amazon Web Services (AWS), a global leader in...

  • Professional Services Consultant

    hace 2 semanas

    Bogotá, Colombia Fortinet, Inc. A tiempo completo

    Professional Services Architect As customers security infrastructure become more complex, Fortinet Professional Services experts are positioned to help them every step of the way. We’ve accumulated many years of experience to help our customers with their security design, deployment, operation, and optimization needs. The Professional Services Architect...

  • Sr. Delivery Consultant

    hace 5 días

    Bogotá, Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    5+ years of experience in cloud architecture and implementation - 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience - 5+ Experience delivering cloud projects or cloud based solutions - Able to communicate effectively in English, within technical and business settings. - Bachelor's degree in Business, Computer Science, or related...

  • Delivery Consultant

    hace 22 horas

    Bogotá, Colombia Amazon Web Services Colombia S.A.S. - E40 A tiempo completo

    **DESCRIPTION**: The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant - Databases to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key...

  • HR Generalist Manager for North America

    hace 4 días

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

  • Senior Engagement Manager

    hace 1 semana

    Bogotá, Colombia Amazon Web Services (AWS) A tiempo completo

    Senior Engagement Manager, Professional Services Join to apply for the Senior Engagement Manager, Professional Services role at Amazon Web Services (AWS) . The Amazon Web Services Professional Services (ProServe) team seeks an Engagement Manager (EM) to lead delivery of complex cloud solution projects. Combining technical expertise with strong project...

  • Senior Professional Services Engineer: Security

    hace 4 días

    Bogotá, Distrito Capital, Colombia Radware A tiempo completo

    A leading cyber security provider is seeking a Professional Services Engineer in Bogotá, Colombia, to support the deployment and administration of their security solutions. The role involves implementing, automating, and optimizing security technologies while ensuring superior customer management. The ideal candidate will have extensive experience in...

  • Professional Services Engineer

    hace 22 horas

    Bogotá, Bogotá D.E., Colombia Radware A tiempo completo

    Requirements:Experience with networking and web applications is a must.An understanding and familiarity with networking appliances, load balancing and/or application performance tuning, as well as both Linux and Windows environments are an asset.Strong understanding of network infrastructure concepts (IP, TCP, UDP, HTTP, DNS, SSL protocols, packet routing),...