Sr Internal Auditor

CSG is a leader in innovative customer engagement, revenue management, and payments solutions that make ordinary customer experiences extraordinary.
As a flexible first organization, you can find our remote and on-site locations here.

**Summary**:
CSG is a market-leading business support solutions and services company, with over 35 years of experience and expertise in solving our customers biggest business challenges in areas of revenue management and digital monetization, customer experience, and payments. CSG provides a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete effectively, improve business operations, and deliver an impactful customer experience across a variety of touchpoints. We serve the majority of the top 100 global communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT&T, Blue Cross Blue Shield, Charter Communications, Citigroup, Comcast, DISH, Formula 1, Frontier Airlines, Mobily, MTN, TalkTalk, and Wells Fargo.

Join an elite team of audit professionals at CSG who are driven by success in ensuring risks within our complex business are appropriately managed. Our Senior Internal Auditors play a critical role in developing effective relationships, both internally and with external auditors, to ensure a streamlined review and audit process. As a part of the Internal Audit team at CSG you will have the opportunity to work on a global level. The Senior Internal Auditor is responsible for leading, execution, testing, and quality assurance of audits covering operational and compliance objectives according to the Internal Audit annual plan.

**Key Responsibilities**:

- Lead the execution of all aspects of audit planning, fieldwork, reporting, and deficiency management
- Plan, design, and conduct complex reviews and audits across the Operations and Compliance organizations
- Prepare and present impactful reports/recommendations around internal control improvements
- Maintain inventory of identified deficiencies and management recommendations. Perform periodic updates with process owners and track with all identified deficiencies and management recommendations until remediated
- Contribute to internal risk assessment and business monitoring activities
- Participate in the assessment of new business processes to evaluate and document control environment, workflows, and risk matrix
- Collaboratively engage and manage a working relationship with business partners, external auditors, and Internal Audit service providers
- Consult or act in advisory role to identify controls or process improvement opportunities at the request of Internal Audit leadership
- Provide coaching and mentorship to staff team members
- Regular and reliable attendance is required
- This job may require domestic and/or international travel as needed
- Incumbent is accountable for professional working behavior to include building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s Guiding Principles

**Minimum Requirements**:

- 3-5 years of Internal or External Audit Experience
- Proficient in Operational, Compliance, and Security risks, and auditing techniques
- Demonstrated ability to evaluate business processes, including strong knowledge of control design
- Ability to excel in a fast-paced, dynamic environment and successfully multi-task responsibilities across simultaneous projects

**Knowledge, Skills and Abilities**
- Working knowledge of the International Standards for the Professional Practice of Internal Auditing (IIA Standards)
- Adherence to the highest ethical standard
- Ability to communicate with all levels of management and associates professionally and effectively
- Ability to establish strong relationships with internal and external customers remotely
- Strong analytical, organizational, and presentation skills
- Strong time management and prioritization skills
- Ability to read, write, speak, and understand the English language in a business environment
- Desire to learn, grow, and develop new skills

**Preferred**
- Experience working for a medium to large Global Company (Fortune 500, S&P Small Cap 600, etc.)
- Working knowledge of industry standards (ISO 27001), laws/regulations (BSA, FCPA, FinCen, NACHA), and industry best practices (e.g., COSO,NIST, ITIL, COBIT)
- Execution of Sarbanes-Oxley Section 302 (disclosure controls and procedures) and Section 404 (internal controls over financial reporting) assessments (documentation and testing), including the assessment of the design and operating effectiveness and follow up regarding remediation activities.
- Working knowledge of attestation standards established by the Public Company Accounting Oversight Board
- Maintenance of the inventory of identified deficiencies and