Interpreting Project Manager

hace 2 días

Desde casa, Colombia Day Translations A tiempo completo

Day Translations is a global translation and interpreting company. We help improve worldwide communication through accurate, localized translations, interpretation and outsourcing services, and a wide variety of tailored language solutions for individuals, organizations, and businesses of all sizes. We are currently in search of our next two Interpreting Project Managers.

**Generalities**

Position type: Full-time

Location: Remote job (worldwide, but preferably LATAM due to the schedules)

Reports to: Interpreting Shift Supervisor

Department: Operations

Schedules available:

- Sunday to Thursday from 9 AM to 5:30 PM ET, with a 30-minute break
- Tuesday to Saturday from 3 PM to 11:30 PM ET, with a 30-minute break
- Tuesday to Saturday from 4 PM to 12:30 AM ET, with a 30-minute break

**Responsibilities**
- Perform cost analysis, prepare project budgets and quotes for clients and work within established budget goals.
- Manage the complete project lifecycle from initial client contact to database updates to final review after completion.
- Ensure that all milestone stages are completed and reviewed for quality.
- Adhere to applicable policies and standard operating procedures.
- Understand client needs and use a result driven approach to expedite communication.
- Develop and maintain a trusted relationship with clients as well as establish and preserve excellent relationships with freelancers globally
- Report activity and actively communicates with peers.
- Handle freelancers’ queries and negotiate their rates as needed.

**Qualifications**
- University degree in Business Administration, International Relations, Translations or any relevant field is preferred
- Experience in interpreting project management, business administration, and customer service or similar role.
- Advanced verbal and written communication skills in English (Native or C1) and fluency in a foreign language
- Ability to handle changing requests in a day to day environment
- Strong decision making, organizational skills, problem solving, attention to detail including the ability to prioritize and multi-task
- Excellent cross-cultural and interpersonal communication skills
- Strong sense of professionalism, accountability and politeness
- Experience working in dynamic remote teams
- Knowledge and experience managing conference events or remote simultaneous events is a plus
- Project management certificate or training is a plus

**Recruiting process**
- Human Resources Interview
- Technical Interview with the Interpreting Supervisor
- Meet and Greet with the Chief Operating Officer
- Offer made

**This is a full-time (40 hours/week) position with benefits such as**
- Paid and non-paid time off, including vacations (16 days per year), holidays (16 days per year), Sick Leave, Marriage Leave, Birthday Leave, Parental Leave and Funeral Leave.
- Bonuses such as Employee of The Month, Outstanding Performance Bonus and Anniversary Bonus.
- Career development and growth with paid webinars and courses.

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