Bilingual Travel Agent

hace 1 semana

Medellín Antioquia, Colombia The Alvi Group A tiempo completo

About Us:
We specialize in flights and short-term rentals, ensuring our customers enjoy seamless and memorable journeys. We are expanding our operations in Medellín, Colombia, and are looking for talented bilingual agents to join our team.

Job Summary:
Key Responsibilities:

- Assist clients in planning and booking travel arrangements, including flights, accommodations, and other travel-related services.
- Provide detailed and accurate information about travel destinations, itineraries, and travel regulations.
- Handle customer inquiries and resolve issues promptly and professionally.
- Maintain up-to-date knowledge of industry trends, travel deals, and promotions.
- Build and maintain strong relationships with clients to ensure repeat business and customer loyalty.
- Process payments and manage booking confirmations and travel documents.
- Collaborate with team members to achieve sales targets and ensure customer satisfaction.

Qualifications:

- Fluency in both English and Spanish, with excellent verbal and written communication skills in both languages.
- Strong knowledge of the travel industry, including airlines, destinations, and travel regulations.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills and attention to detail.

**Language**:

- English (required)

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