Gbs Lead Billing Associate

hace 1 semana

Medellín, Colombia UPS A tiempo completo

Explore sua próxima oportunidade em uma organização da Fortune Global 500. Vislumbre possibilidades inovadoras, experimente nossa cultura gratificante e trabalhe com equipes talentosas que ajudam você a melhorar a cada dia. Sabemos o que é preciso para levar a UPS para o futuro - pessoas com uma combinação única de competência e paixão. Se você tem as qualidades e a motivação para liderar você mesmo ou equipes, há funções prontas para cultivar suas habilidades e levá-lo(a) para o próximo nível.

**Descrição do cargo**:
**Job Summary**
This position focuses on problem resolution by interfacing and communicating with internal and external customers. He/She prepares, consolidates, and audits various billing reports; maintains customer records and ensures systems are updated accordingly; analyzes source documents and reviews records for accuracy; distributes workload among associates and acts as a resource to assist in resolving their issues/questions. This position performs under broad guidelines.

**Responsibilities**:

- Organizes root cause analysis of systematic and procedural abnormalities causing customer rating and billing errors.
- Develops, implements, assigns, and monitors action plans to ensure account problem resolution.
- Identifies system and procedural opportunities to improve implementation efficiency and increase accuracy.
- Identifies individual associate training needs.
- Audits work performed by associates for accuracy and completeness.
- Responds to customer inquiries as needed.
- Communicates with internal and external customers concerning domestic and international complex issues.
- Participates in projects as directed by management.
- Prepares WOC and KPI to be reported to Management Team.

**Qualifications**:

- Proficient in Microsoft Office products, especially Excel
- Strong organizational, time management, analytical, and problem solving skills
- Excellent written and verbal communication skills
- Ability to multi-task in a fast-paced environment
- Experience with detailed research and analysis of a complex nature where established procedures may not exist
- Prior billing experience - Preferred
- Knowledge of multiple products, services, and business units - Preferred
- Bachelor's Degree in Business related field - Preferred
- Proficient English skills (80%)

**Tipo de colaborador**:
Permanente

A UPS tem o compromisso de oferecer um local de trabalho no qual não aja discriminação, assédio e retaliação.

  • GBS Lead Billing Associate

    hace 1 semana

    Medellín, Antioquia, Colombia UPS A tiempo completo

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • GBS Lead Billing Associate

    hace 1 semana

    Medellín, Antioquia, Colombia UPS A tiempo completo

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • GBS Lead Billing Associate

    hace 5 días

    Medellín, Colombia UPS A tiempo completo

    Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página. Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que...

  • GBS Lead Billing Associate

    hace 1 semana

    Medellín, Antioquia, Colombia UPS A tiempo completo

    Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página.Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que...

  • GBS Intermed Billing Associate

    hace 5 días

    Medellín, Colombia Ups Job A tiempo completo

    GBS Intermed Billing Associate - Asistente Administrativo page is loaded## GBS Intermed Billing Associate - Asistente Administrativolocations: CO - MEDELLIN II GLOBAL BUSINESS SERVICES-GBS (COMEL)time type: Vollzeitposted on: Gestern ausgeschriebentime left to apply: Enddatum: 23. Januar 2026 (Noch 6 Tage Zeit für Bewerbung)job requisition id: R **Bevor Sie...

  • Gbs Intermed Billing Associate

    hace 1 semana

    Medellín, Colombia UPS A tiempo completo

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Billing & COD Associate – Finance Operations

    hace 5 días

    Medellín, Colombia Ups Job A tiempo completo

    Ein globales Logistikunternehmen in Medellín sucht einen GBS Intermed Billing Associate. In dieser Rolle sind Sie verantwortlich für die Verwaltung von COD-Anfragen und die Unterstützung bei internen Anfragen. Voraussetzungen sind ein Bachelor-Abschluss in Verwaltungsberufen sowie hervorragende Kommunikationsfähigkeiten und Englischkenntnisse....

  • GBS Intermed Billing Associate

    hace 2 semanas

    Medellín, Antioquia, Colombia UPS A tiempo completo

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • GBS Intermed Billing Associate

    hace 2 semanas

    Medellín, Antioquia, Colombia UPS A tiempo completo

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • GBS Intermed Billing Associate-3

    hace 2 días

    Medellín, Colombia UPS A tiempo completo

    Overview Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead...