IT Coordinator

At Uride, we're on a mission to empower underserved communities around the world by creating a marketplace that connects people in rural areas with essential services, starting with ridesharing. With operations in 24 cities across the country and 1 city in Mexico, Uride is Canada’s fastest growing ridesharing company, providing over a million rides annually. Preparing for international expansion, our vision goes beyond transportation; we aim to become the leading platform for local entrepreneurs to launch service-based businesses, creating an ecosystem that benefits everyone.

We are a diverse and dynamic team that is focused on driving growth forward through innovation, open communication, and team based collaboration. We believe in solving problems together with positivity and integrity, and we've created a culture where everyone feels comfortable being themselves.

As a fully remote team with a start-up-like mindset, we value hard work and a proactive approach. If you are someone who enjoys finding solutions, implementing improvements, spearheading new initiatives and continuous opportunities for growth, you'll love it here

Uride is growing and we'd love for you to come along for the ride We are currently looking for a Part-time IT Coordinator to join our team.

**Job Details**

This is a part-time fully remote position open to anyone based in Canada or Latin America, with a salary range of 20-30K CAD per year for 20 hours per week.

**Overview**

Working closely with our VP of Technology, we are looking for a meticulous and organized IT Coordinator to manage company-wide user access and ensure compliance. This position involves handling access requests, maintaining accurate access records, and supporting compliance activities.

This is a great opportunity for someone who has a strong grasp of IT systems and a dedication to upholding security and compliance standards to join a fully remote international tech team.

**What you will be doing**
- Manage all user access at the company, setting up new accounts and deactivating accounts
- Regularly update and maintain access control lists based on user access levels
- Report security incidents and resolve IAM issues related to IAM technology and tools (SSO solutions)
- Assist in the development and enforcement of IT policies and procedures related to access and data protection
- Participate in routine audits to verify compliance with both internal policies and external regulations (GDPR, ISO)
- Document processes for compliance audits and evaluations and
- Stay up-to-date on compliance standards and help update company policies accordingly
- Respond to Jira tickets and provide assistance to employees for account access related issues
- Communicate any changes in access protocols or policies to the appropriate stakeholders
- Work with the IT team to ensure a smooth onboarding and offboarding process for all employees
- Wear multiple hats and support the technology team as needed

**What we’re looking for**
- Be pursuing or already holding a degree in Information Technology, Computer Science, Cybersecurity, or have relevant related work experience
- 2+ years experience in IT systems, access management, compliance, data protection, or IT security
- Exceptional attention to detail and organizational abilities
- Strong communication and interpersonal skills
- Ability to manage sensitive information with confidentiality and integrity
- Proficiency in using IT tools and systems related to access management
- Basic knowledge of compliance frameworks and relevant regulations is beneficial
- Reliable with a hard work ethic
- Kindness, a high EQ, and adeptness at listening, communicating with, and collaborating with other team members
- High adaptability and a strong desire for continuous learning and growth

**Work Availability**
- 20 hours per week, available to participate in daily standup and be available for daily account setup/removal
- Be able to overlap with EST hours
- Flexibility to adjust hours based on project requirements

**What you can expect from this role**
- A fully remote international team to collaborate with
- Opportunities to learn and grow in a dynamic environment, exploring your potential and your ideas to the fullest
- Ability to work together with a team ready to play, willing to share knowledge, experiences, and challenges
- Flexibility and autonomy to define with your team the best way to approach problems

Uride offers accommodation for applicants through all aspects of the recruitment process with disabilities as part of its recruitment process. If you are contacted to arrange an interview, please advise us if you require accommodation.

**Job Type**: Part-time

Expected hours: 20 per week