Quality Assurance Analyst

hace 17 horas

Bogota, Colombia Symphonic Distribution A tiempo completo

**About the company //**

Symphonic is a leading digital music technology and services company, providing mission-critical digital distribution, content management and rights monetization services to the global independent music community. Founded in 2006, we are headquartered in downtown Tampa, Florida, with a strong presence in New York City, Nashville, Bogota, Sao Paulo, and other major music markets around the world. We distribute all genres of music, and pride ourselves in finding the most talented and hardworking established and emerging record labels, artists and producers with sustained momentum and/or a promise of developing long careers. The **Quality Asurance Analyst** will work closely with the VP of Product as well as other team members. Symphonic has a 15-year history of revenue growth, profitability, and technology leadership, and has been backed by a leading private equity firm since 2017.

**About the role //**

We are looking for a talented **Quality Assurance Analyst** who is passionate about building high quality products to delight and empower clients. This is a critical role that interacts with product managers, developers, and multiple stakeholder groups. The position is remote based in Colombia and reports to the VP of Product in the USA.

**What you can expect to do //**
- Collaborate with Product Managers on user stories for new product features
- Groom stories to ensure they are well defined and verifiable
- Design test plans
- Validate that new features meet requirements and acceptance criteria
- Reproduce any reported bugs and file actionable tickets for dev team
- Communicate status of bugs or outages back to stakeholders
- Collect metrics on defects and present to management
- Attend daily standup and weekly meetings
- Contribute to evolving our processes and culture

**What you will need to have //**
- Attention to detail in validating requirements
- Excellent verbal and written communication skills
- Basic knowledge of databases and SQL to investigate data errors
- Analytical, problem solving mindset
- Empathy for users and stakeholders
- Ability to assess the usability of new features
- Familiarity with agile user stories and acceptance criteria
- Comfort collaborating with remote developers or product managers

**What else will be helpful in this role //**
- Familiarity working with feature flags in a continuous delivery environment
- Experience with a kanban process
- Comfort using developer tools in the browser to check for errors
- Experience with automated testing
- Knowledge of audio encoding
- Love for music

**About Symphonic Distribution

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