Account Manager

**Wishpond Technologies currently has the position of **Account Manager (Colombia)** available and we’re excited to tell you about it **

**OVERVIEW**

We are searching for an Account Manager **(with fluent English skills) **to join our team on a full-time basis. This is a fully remote position and the successful individual could be based anywhere in Colombia. You will work with an amazing remote team servicing and building relationships with clients based in the US and Canada. As a Client Account Manager you will simultaneously work as a Digital Marketer and an Account Manager, planning and creating digital marketing campaigns, all while building and maintaining long-term, direct relationships with clients to ensure satisfaction and loyalty. In collaboration with the Project Management Team and all departments, the Account Manager is responsible for the success of Wishpond Technologies Ltd.

**RESPONSIBILITIES**
- Planning, creating and monitoring digital marketing campaigns to increase revenue, brand awareness or lead generation on behalf of clients
- Coordinating work between the Design, Copywriting and Ads teams to implement successful marketing campaigns
- Working closely with Sales and Account Directors setting the right expectations for clients
- Communicating in a timely manner with clients providing them with feedback and results
- Understanding client’s business goals, anticipate their needs and turn data into compelling stories and actionable insights to help them succeed
- Track, analyze, and report key performance indicators and business trends internally and to clients
- Oversee campaign’s scheduled tasks, reports, deadlines and milestones for clients
- Generate sales among client accounts, including upselling and cross-selling
- Monitoring the client’s budget, explaining costs and strategy

**QUALIFICATIONS**
- Minimum 3 years of experience in digital marketing and account management is required
- A degree or diploma that contributes to the organization or role is considered an asset
- Experience in project management, marketing agency, sales and customer support
- Google Ads, Bing Ads, Facebook, IG and Google Analytics experience
- Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality
- As part of a diverse team, ability to work both independently and collaboratively
- Must be technical, analytical, results-driven and have the ability to multi-task in a fast-paced environment
- Organized, administratively strong, and have solid writing, phone, and general communication skills
- Fluent in English (spoken and written). Knowledge of a second language is considered an asset
- Willing to participate in ongoing education and training for the role

Bonus skills:

- Knowledge of basic CSS, HTML and JS
- Google Tag Manager
- Experience with other marketing automation platforms
- Knowledge of CRM platforms
- Experience with landing page platforms

Due to the nature of this role, we may verify backgrounds including conducting employment reference, criminal record and credit checks

**GREAT REASONS TO APPLY FOR THIS ROLE**
- Fully remote position allowing you to work from your home anywhere in Colombia
- Exciting and dynamic environment with a great leadership team
- Comprehensive training program and regular performance reviews to facilitate your success
- Competitive compensation based on experience and proven abilities
- Great referral programs with incentives and bonuses
- Unbelievable product discounts when you use our products for your own business
- A global workforce of multi-cultural and talented colleagues
- A close-knit operation with amazing growth opportunities for your personal development
- A high growth SaaS technology company publicly traded on the TSX Venture Exchange
- Corporate headquarters in beautiful Vancouver, British Columbia, Canada
- Access to our education credits program and so much more

**ABOUT US**

Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.

Wishpond serves over 3,000 customers in various industries and sizes, from startups to large fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.

To learn more about Wishpond Technologies, please visit our website, or follow us on Facebook, Instagram, Twitter and YouTube
- Facebook: wishpond
- Twitter: wishpond
- Youtube: thewishpond
- LinkedIn : wishpond

**APPLICATION PROCESS**

Wishpond Technologies is an equal opportunity employer