Onboarding Specialist

hace 2 semanas

Barranquilla, Colombia ScaleUp A tiempo completo

Hi there We are Scale Up and our client is looking for **an Onboarding Specialist**

Note to Applicants:

- ** Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered.

About the Company

Our client is an innovative startup that automates personalized outreach and streamlines inbox management using advanced filters and auto-replies. They offer AI-powered tools designed for e-commerce businesses to improve customer engagement and retention. Their platform helps brands send targeted marketing messages, enhance customer experiences, and boost sales using data-driven insights.

About the Position

We are looking for outgoing, intelligent, and quick learners to join us as Client Engagement Specialists. In this role, you will be the first point of contact for new clients, guiding them through our products and ensuring they have a positive onboarding experience. You will be responsible for conducting onboarding sessions and demo calls, helping clients get the most out of our offerings.

**Key Responsibilities**
- Conduct onboarding and demo calls with new clients.
- Clearly communicate product features and benefits.
- Answer client questions and provide support.
- Gather feedback to improve our processes and offerings.

**Qualifications**:

- Native-level or near-native command of English is a must.
- Strong verbal communication skills and a friendly demeanor.
- Ability to learn quickly and adapt to new information.
- Comfortable speaking with people and building rapport.
- If this opportunity sounds good to you, send us your resume_

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