Designated Service Manager

hace 3 días

Bogota, Colombia Capgemini Engineering A tiempo completo

**Cisco Support Engineer**:
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the value of technology and build a more sustainable, more inclusive world.

**RESPONSIBILITIES**
- Provides Jumpstart services.
- Provides Implementation advice and assistance.
- Provide Proactive Product Assistance.
- Provides Integration and Change Management assistance.
- Helps with Deployment Readiness and Planning.
- Provides Migration and Upgrade Assistance.
- Provides Solution Audits and Tune-Ups.
- Provides Health Check and Progress Reviews.
- Provides Best Practice consultation.
- Provides Incident Management and Escalation Support.
- Provides full-onboarding program for new customer helpdesks and IT teams.
- Provides customized configuration support.
- Provides training and walkthroughs for the features and advancements.

**REQUIRED SKILLS**
- Cisco ASA Firewalls, NGFW.
- Cisco IPS/IDS products.
- Cisco IPsec & SSL VPN.
- Knowledge and experience of advanced Cisco security products like Firepower, AMP, FTD is desired but not mandatory.
- Knowledge and experience of Cisco ACS & ISE is desired but not mandatory
- Cisco ACS & ISE.

**ABOUT CAPGEMINI**

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to lifesaving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

**#LI-DC10**

**#LI-Remote

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