E-commerce Account Manager

hace 6 horas

Bogotá, Colombia Onda A tiempo completo

Onda is a full-stack D2C growth firm that acts as a "one-stop-shop" for e-commerce business owners seeking assistance with their marketing labor and execution needs by providing premium talent. Joining our talent network offers you connections to the ultimate “freelance” gigs with our clients, but coupled with a variety of support departments (scheduling, billing, quality assurance, reporting, client resolution, etc) to help you focus on what you do best. **Our client is looking for a strong E-commerce Performance Account Manager to support our clients. The E-commerce Account Manager is responsible for managing a portfolio of about 20 to 30 accounts. The primary goal of the role is to grow revenue and profitability by developing and executing account plans that meet the needs of each client.** **Responsibilities**: - Develop and execute account plans that meet the needs of each client - Lead biweekly calls with 20-30 clients by presenting overall plans and insight - Identify and upsell Onda services based on client needs - Manage the talent team working with each client account to ensure all client needs are supported - Utilize reporting tools and talent to look for insights that will help clients grow - Track and analyze data to identify trends and opportunities **Qualifications**: - Experience in performance e-commerce - Proficiency in various e-commerce softwares - experience running a store in Shopify preferred - 3+ years of experience in e-commerce account management - Strong understanding of e-commerce marketing and sales principles - Excellent communication and presentation skills - Bachelor's degree in business, marketing, or a related field a plus - Excellent written and verbal communication skills in English. Additional Info: - Fully remote - 1099 contractor position - Flexible hours but availability for client communication during business hours

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