Business Analyst Latam

hace 6 días

Medellín, Colombia Sofka A tiempo completo

Are you looking for new challenges and a place where you can enjoy a close, supportive environment while constantly learning?

Welcome to a team with a clear purpose**:“TRANSFORM people’s lives by being the most reliable TECHNOLOGICAL ally”**

**What will you find?**:
Technical and personal challenges that will keep you in constant growth.
A connected team focused on your physical and mental well-being.
A culture of continuous improvement — fresh, collaborative, and full of learning opportunities with people always willing to support you.
**KaizenHub**, a program designed to boost your talents through feedback, mentoring, and coaching with Sofka U. It’ll be both a challenge and a game
Programs like **Happy Kaizen** and **WeSofka** that take care of your physical and emotional well-being.

**What are we looking for?**:
A **Business Analyst** with solid experience in the **health insurance sector**. This role is key to bridging business needs with technology delivery — ensuring alignment, clarity, and value creation across projects.

Your mission will be to act as the connection point between business stakeholders and technical teams, translating requirements into meaningful, high-impact deliverables. You’ll analyze and document processes, user stories and functional requirements, while collaborating closely with Agile teams to drive efficiency and continuous improvement.

**Responsibilities**:

- Act as liaison between business stakeholders and technical teams, ensuring requirements are accurately captured and translated into deliverables.
- Analyze and document processes, user stories, and functional requirements to support business objectives.
- Support **testing**activities, including test case review, execution, and defect tracking.
- Prepare and maintain project status reports using **Microsoft Project** and other reporting tools.
- Collaborate in Agile ceremonies (planning, refinement, reviews, retrospectives) within a Scrum Team.
- Design process flows, wireframes, and mockups using appropriate tools to communicate requirements and proposed solutions.
- Contribute to continuous improvement of processes, ensuring alignment with best practices in service analysis and project delivery.

**Requirements**:
At least **4** years of experience** as a **Service or Business Analyst**.

Strong knowledge of **Agile methodologies**.

Understanding of **business processes** and **testing support**.

Proficiency with **Microsoft Project** for project progress reporting.

Familiarity with **mockup and flowcharting tools** (e.g., Figma, Balsamiq, Lucidchart, Visio).

**Bilingual (Spanish-English)** communication skills.

Knowledge of **Azure DevOps**.

**Conditions**:
Permanent contract — we want long-term relationships and for you to be part of our family for years to come

Looking for professional growth? At **Sofka**, we offer a complete learning ecosystem with multiple tools to help you close skill gaps and boost your career. **You decide how you want to grow

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