IT Assistant

hace 6 días

Medellín Antioquia, Colombia Profesor X A tiempo completo

**Únete a Profesor X como Técnico de Sistemas**

**Ubicación**: Puerto Seco, Medellín, Antioquia

**¿Por qué elegir Profesor X?**
En Profesor X, nos especializamos en brindar asistencia y servicio al cliente a profesionales en Estados Unidos, y nos enorgullece ofrecer un ambiente laboral excepcional. Aquí, valoramos tu crecimiento y bienestar.

**Beneficios que ofrecemos**:

- Capacitación paga para potenciar tu desarrollo profesional.
- Horario de 40 horas a la semana, de lunes a viernes (sin fines de semana).
- 6 días de vacaciones después de los primeros 6 meses.
- EPS, Pensión, Cesantías, Prima y acceso a Caja de compensación familiar.

**Resumen del puesto**:
Buscamos un Técnico de Sistemas que preste asistencia a los sistemas de PROFESSOR X y a nuestra red. Necesitamos a alguien cualificado y con experiência en gestión de datos. Tus responsabilidades incluirán:

- Proporcionar soporte de primer nível y solucionar problemas relacionados con hardware, software, redes y dispositivos móviles.
- Impartir formación a los usuarios sobre tecnologías de oficina.
- Gestionar la configuración y despliegue de nuevos ordenadores y dispositivos móviles con Microsoft Intune Autopilot.
- Administrar cuentas de Azure Active Directory y dar soporte a solicitudes de cambio en Office 365.
- Documentar procesos y problemas técnicos diarios, trabajando con supervisión limitada y priorizando tareas.
- Escalar problemas significativos a otros miembros del equipo para ayudar en la solución.

**Cualificaciones**:

- **Indispensables**:

- Nível de inglés B2+ (conversacional).
- Experiência en soporte informático o Help Desk.
- Habilidades de servicio al cliente profesional y excelente comunicación verbal y escrita.
- Capacidad para trabajar con supervisión mínima y atención al detalle.
- Educación mínima: Bachillerato.
- Capacidad para estar períodos prolongados sentado en escritorio y trabajando en computador.
- **Deseables**:

- Conocimientos avanzados en redes TCP/IP, subredes, VLANS, NGFW, hardware y periféricos.
- Experiência con dispositivos móviles y tabletas (Android e iOS).
- Experiência en administración de Exchange, OneDrive y SharePoint.
- Habilidad para resolver problemas técnicos de forma remota.
- Excelente manejo del tiempo, habilidades de colaboración y actitud positiva.

**Remuneración**: $2,800,000 (Tiempo completo, 40 horas por semana)

Si estás listo para formar parte de un equipo dinámico y contribuir al éxito de Profesor X, esperamos tu postulación

Tipo de puesto: Tiempo completo

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