Empleos actuales relacionados con Customer Support - Bogota - Alfa Laval
-
Customer Support Service
hace 2 días
Bogota, Colombia The Support Heroes A tiempo completoThe Support Heroes: We offer outsourcing customer support services for Shopify Apps developers, and we are currently looking for Support Heroes to join our team. We are offering a week schedule when you work for 4 days of the week and rest the remaining 3 days. Location: Working from home. - Major Responsibilities: - Create Articles or documentation for...
-
Customer Support Specialist
hace 1 semana
Bogota, Colombia Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Customer Support Lead
hace 3 días
Bogota, Colombia eduNEXT A tiempo completo**Role Description** We are looking for a Customer Support Lead to manage the customer support process at eduNEXT. This person will have to coordinate a team that makes a positive impact in helping our customers with technical issues when using our products and services. You should also have an interest in software and e-learning technologies, as well as...
-
Customer Support Specialist
hace 2 semanas
Bogota, Colombia eduNEXT A tiempo completo**Role Description** We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you...
-
Customer Support Specialist
hace 2 semanas
Bogota, Colombia Zimmer Biomet A tiempo completo-Requisition Number AMER28473 Employment Type Full-time Location Bogota **Job Summary**: - The Customer Support Specialist provides customer service support to US customers as well as the Americas Commercial Operations organization. Ensure that all proper service is provided to Zimmer Biomet internal teams, customers (such as hospitals, surgery centers,...
-
Customer Support Specialist
hace 2 semanas
Bogota, Colombia Zimmer Biomet A tiempo completo**Requisition Number**: AMER28473 **Employment Type**: Full-time **Location**: Bogota **Job Summary**: The Customer Support Specialist provides customer service support to US customers as well as the Americas Commercial Operations organization. Ensure that all proper service is provided to Zimmer Biomet internal teams, customers (such as hospitals,...
-
Admin and Customer Support Specialist
hace 1 semana
Bogota, Colombia Hustler Marketing A tiempo completo**Company Introduction**: - FATJOE is a leading company founded in 2012, renowned for being one of the world's largest providers of outsourced Link Building, SEO Services, Content Creation, Design, and Video services. With a global reach, we collaborate with over 5,000 agencies worldwide on link building and content marketing campaigns. Our commitment to...
-
Customer Support Process Analyst
hace 3 días
Bogota, Colombia Equinix A tiempo completoCustomer Support Process Analyst Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...
-
Customer Service Support Bilingüe
hace 2 días
Bogota, Colombia Expert Building Team LATAM A tiempo completoSi estás interesado/a en llevar tus habilidades a un siguiente nível y estar en un entorno de innovación, creatividad y con ritmo de gran impacto, ¡nos encantaría saber de ti! y que hagas parte de una de las empresas más innovadoras en el mundo. Si eres un rockstar en alguno de estos roles, esto es para ti! Customer Service Support Bilingüe: con 1 a...
-
Customer Service Support
hace 2 semanas
Bogota, Colombia Zemsania A tiempo completoDescripción **Zemsania - Customer Service Support - Hibrido**: En **Zemsania** estamos en la búsqueda de un profesional altamente capacitado para unirse a nuestro equipo como **Customer Service Support Hibrido**. Si tienes al menos 2 años de experiência en atención al cliente y un nível de inglés B2 o superior, ¡esta posición es para...
Customer Support
hace 3 semanas
The customer service associate/order handler will provide superior service to our internal and external customers in for the Service Division and specifically in the Service Center Orders.
They will focus in responding to the internal and external customers by creating and following up on the orders. The order hander will be responsible for ensuring the process of handling and delivery to the final client is efficient and effective and follows the Alfa Laval processes and corporate governance.
The customer service associate will use multiple web-based order and design systems to process and manage orders from receipt of booking package through invoicing. The order handler will also be expected to perform independent reviews, interpret and understand commercial purchase orders, commercial order forms, line waivers, freight documentation and other commercial order documents. The customer service associate will also be responsible for inventory tracking in the service center.
Technical knowledge:
- Knowledge of International transport processes
- Knowledge of Incoterms
- Knowledge of import and export procedures
- Experience with ERP systems
- Strong knowledge in Microsoft Office (Word, Excel, PP etc)
- Intermediate/Advanced English language proficiency, a plus
- Working knowledge of commercial terms
Experience: Minimum 3 years of experience in customer service and/or order management positions with responsibilities for imports and exports with a high sense of customer service focus. Experience in customer service in a technical sales environment.
Competencies: Strong customer service orientation with project coordination skills. Ability to prioritize and manage multiple tasks simultaneaously. Capable to work in a hands on environment, team working, resilience, work independently in a high pressure environment, dynamic and capable of adapting to different situations. Customer Service oriented, capable of working independently, goal oriented. Strong problem resolution skills. Ability to maintain working relationships in a fast paced environment. Ability to effectively deal with multiple time sensitive customer requests.
