Client Success Manager for Digital Marketing Agency

hace 2 semanas

Tocancipá Cundinamarca, Colombia Excavation Marketing Pros A tiempo completo

Excavation Marketing Pros is a Full Service Internet Marketing company based in Florida, USA that helps local excavation and septic companies increase their sales, improve customer retention and enhance their profitability by more effectively marketing online via Search Engine Marketing (SEO & PPC), Social Media (Facebook, Twitter, LinkedIn, Google Map, Etc), & other online marketing platforms.

The company has been recognized as one of the Fastest Growing Internet Marketing Firms for the Excavation & Septic industries.

At Excavation Marketing Pros, our employees are our most valuable asset - a group of talented thinkers, dreamers and doers who move the industry forward and provide our clients with impeccable service. Within our walls, you will find a one-of-a-kind culture that empowers the industry’s brightest individuals to do their best work, a culture where each individual is encouraged to further develop their professional goals. At Excavation Marketing Pros, the journey is just as important as the destination.

**Job Overview**:
As an account manager, you are responsible for managing the relationships with named clients. The bottom line function for this position is to retain our customers and ensure the transition of clients from satisfied to thrilled. Our company mantra is “Allten”.

**Key Skills**:

- Excellent communication skills both written and spoken
- High attention to detail
- Great people skills. Comfortable conducting business conversations via phone and web meetings on a daily basis
- Outstanding follow up and follow through
- Strong project management skills
- Effective time management and personal accountability
- Eager to learn

**Communication**:

- Skilled in providing simplified explanations to complex or complicated concepts
- Outstanding written communication and verbal skills
- Understanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of media
- Use applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracy

**Technical Skills**:

- Experienced in navigation of major internet advertising interfaces including, but not limited to Google and Facebook (Meta)
- Quantitative & Analytical Skills
- Able to use return-on-investment (ROI) as a decision making tool and provide analysis of relevant performance data to determine go-forward actions
- Project Management Software

**Job Skills & Responsibilities**:

- Retention of client accounts through review of campaign set up, active campaign management and execution of consistent customer service
- Management and analysis of internet marketing campaigns to satisfy client expectations for various performance metrics
- Rapport building and the fostering of relationships with clients through timely follow up and communication in order to increase retention of accounts
- Delivery of education to clients on campaign performance and return on investment received

**Qualifications**:

- Bachelor’s Degree in General Business, Marketing, Advertising, Public Relations, Journalism or English (Preferred but not required)
- 2+ Years Experience in Marketing, Advertising, Public Relations, Sales, Customer Service or related field

Pay: $1,350,000 - $2,687,900 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 2 years (preferred)
- marketing: 2 years (preferred)

  • Client Success Specialist

    hace 1 semana

    Bogotá, Cundinamarca, Colombia Anthology, Inc. A tiempo completo

    Customer Success Specialist Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and...

  • Customer Success Manager

    hace 2 días

    Bogotá, Cundinamarca, Colombia TapClicks A tiempo completo

    **About The Role**: As a Customer Success Manager, you'll be responsible for owning the holistic client relationship, from onboarding and maintaining revenue to uncovering further opportunities and growing our partnership. You'll be the face of TapClicks. Beyond working directly with the client, you'll work cross-functionally with the Product team,...

  • Client Growth Manager

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia Aleph Holding A tiempo completo

    **Are you ready to join our digital revolution journey?** **Aleph** represents the world’s leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities....

  • Sales Development Representative

    hace 1 semana

    Bogotá, Cundinamarca, Colombia Digital Marketing Solutions A tiempo completo

    Digital Marketing Solutions (DMS) is a dynamic web design company specializing in designing websites that are fast, secure, user-friendly, and SEO-optimized. Our solutions cater to various SME owners across Canada, offering them unique and tailored websites that enhance their online presence. We are looking for a dynamic, passionate, attentive Sales...

  • Sales Professional

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia Social Imprint Agency A tiempo completo

    **Sales Professional (Commission-Based)** **Location**: Remote **Type**: Commission-Based **About Social Imprint**: Social Imprint is a digital marketing agency specializing in helping real estate agents enhance their online presence through social media. We focus on creating impactful content and providing strategic guidance to transform agents into...

  • Junior Digital Marketing Graduate

    hace 23 horas

    Bogotá, Cundinamarca, Colombia Filta A tiempo completo

    With over 150 members, this renowned US-based Influencer Marketing Agency connects creators with the best brands in the world. - Enjoy the benefits of working from home, along with health and dental insurance under an indefinite contract. - 1.800.000 - 2.300.000 COP per month (based on experience). - 8:30 am to 5:30 pm COT / 9:30 am to 6:30 pm ET. -...

  • Senior Marketing Manager

    hace 1 semana

    Cundinamarca, Colombia The Global Talent Co. A tiempo completo

    **Marketing Manager**: **Fully Remote**: **About the Role**: We are seeking a dedicated Sr. Marketing Manager to join our marketing team and contribute to driving our marketing efforts forward. The Sr. Marketing Manager will play a crucial role in executing a wide range of marketing tasks and initiatives, supporting the team in achieving our goals. This is a...

  • Digital Marketing Executive

    hace 1 semana

    Bogotá, Cundinamarca, Colombia Cambridge University Press & Assessment A tiempo completo

    Salary:Competitive- Location:Bogota- Country:Colombia- Business Unit:English- Vacancy Type:Permanent- Closing Date:16 November 2025Meet the recruiterEmma BarrettSalary: CompetitiveLocation: Bogotá, ColombiaContract: Permanent, Full timeA chance to develop a career within the regional marketing team of a leader in theEducational sector, actively making a...

  • Meta Ads Specialist

    hace 1 semana

    Bogotá, Cundinamarca, Colombia Sapphire Digital Marketing A tiempo completo

    **Position: Media Buyer - Meta Ads Specialist** **Company**: Sapphire Digital Marketing **Location**: Remote **About Us**: At Sapphire Digital Marketing, we specialize in enhancing profitability for roofing businesses across the United States through targeted Meta Ads. Our mission is to support roofing companies in their growth by delivering high-quality...

  • Integrated Marketing Manager Latam

    hace 7 días

    Bogotá, Cundinamarca, Colombia Activate Talent A tiempo completo

    **Role**: Marketing Manager **Schedule**: TBD **Type of Contract**: Full Time - Independent Contractor - 100% remote **Only CVs in English will be considered to participate in the process ❗️** About our client Our client is a rapidly growing e-commerce company specializing in premium coffee products. They are dedicated to providing customers with...