Contracts Manager

**Introducing Masabi**

// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.

Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.

Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.

**The Role**
// We’re looking for a Contracts Manager to join Masabi’s Legal team and lead the way on project managing customer and supplier contract negotiations, with a particular focus on the USA and North American markets. You’ll be a key partner to the General Counsel and work closely with teams across the business to support RFPs, new customer agreements, upsells, global supplier contracts and BAU.

This role is ideal for someone with strong experience in technology contracts who’s also curious and forward-thinking. You’ll take the lead on project managing contract negotiations while helping the Legal Team adopt smarter ways of working, from using document automation tools to building processes that reduce time spent on manual contract reviews.

**Location**

**Responsibilities**
- Lead the drafting, review, and negotiation of customer and supplier contracts, primarily across the US, with additional support for Canada, the UK and EU
- Support public sector RFPs by reviewing proposed terms and preparing contract exceptions
- Work closely with business and finance stakeholders to align on pricing, scopes of work, and key contractual terms
- Champion the use of AI and automation to streamline contract workflows, from document triaging and redlining to identifying opportunities for greater efficiency across the contract lifecycle
- Maintain and improve templates, playbooks, and contract workflows to support consistency and clarity
- Take ownership of tools and processes that support smarter document review and triaging
- Project-manage contract-related workstreams to keep processes on track and teams aligned
- Organise and structure our contract repository, working toward a clear, central source of truth
- Provide guidance to colleagues on contractual terms and support better decision-making across teams

**About You**
- Strong experience managing complex commercial contracts in the tech space; SaaS is a plus, but not essential
- Familiarity with US contract law and North American market norms; global experience a plus
- Skilled in contract drafting, redlining, and commercial negotiation
- Comfortable using legal tools and open to exploring automation and AI to improve how work gets done
- Curious, proactive and process-minded, always looking for ways to make things better
- Calm and organised under pressure, able to juggle priorities and keep things moving
- Collaborative and approachable, a clear communicator who works well with others
- Self-motivated and detail-oriented, with strong judgment and follow-through

**Bonus Points**
- Experience with public sector RFPs or regulated contracting environments
- Familiarity with data protection, privacy, or IP-related clauses
- Exposure to tools like DocuSign, LinkSquares, or process automation platforms

**Some of our benefits**
- 15 days paid vacation per year plus 18 public holidays
- Private Healthcare
- Monthly team bonding allowance
- Menopause support
- Choice of a workstation
- Ability to work for up to 3 months per year from any country in the world
- Fun and collaborative environment with a focus on making a difference in the world

In addition to the above, as an employee, you will also have access to a training allowance of up to $750 USD and $250 USD to spend on your home office every year.

**Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.**

We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.

**Whoever you are, just be yourself.**

**Why Join Masabi?**
- ** Driven by Purpose** - We believe in journeys made simple. The work isn’t always easy, but the best things never are.
- ** Encouraged to Accelerate** - Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
- ** Adv