Senior Benefits Analyst

hace 2 semanas

Barranquilla, Colombia Auxis A tiempo completo

Job Summary:
Are you a detail-oriented professional with a passion for benefits analysis and problem-solving? Join our dynamic team as a **Senior Benefits Analyst (Tier 2)** and play a key role in ensuring the accuracy and integrity of our benefits processes.

We’re a team that values collaboration, innovation, and continuous improvement. If you're ready to take your benefits expertise to the next level and make a meaningful impact, we’d love to hear from you

**About the Role**:
As a Senior Benefits Analyst (Tier 2), you’ll be hands-on in analyzing and resolving benefit-related variances. You’ll collaborate closely with benefit carriers and internal teams to ensure timely and accurate resolutions, helping us minimize financial discrepancies and deliver exceptional service.

**Responsibilities**:

- Investigate and resolve benefit variances documented in our CRM system (Client Space)
- Build and maintain strong relationships with benefit carriers for efficient issue resolution
- Collaborate with Benefits Accounting and Operations teams to ensure seamless communication
- Own the resolution process for benefit reconciliation discrepancies
- Conduct detailed audits of benefit plans as needed
- Recommend process improvements to management
- Maintain accurate documentation in line with records retention policies

Skills and Experience:
**Qualifications**- Bachelor’s degree preferred (or equivalent experience)- 2+ years in a benefits-related role, with experience supporting U.S.based clients- Prior experience in a PEO environment, especially in Benefits or Accounting, is a plus

**Skills & Competencies**- Advanced level of English - C1- Proficiency in Microsoft Office, **intermediate Excel skills**- Strong knowledge of benefit plans and carrier invoicing- Excellent interpersonal and communication skills- Ability to manage sensitive client situations with professionalism- High level of confidentiality and discretion- Strong multitasking and prioritization abilities

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