Mid-market Account Executive, Slack

Job Category

Sales

Job Details

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

**Objectives of the Role**
- Represent the Slack platform and services: Use market and customer insights, along with deep product knowledge, to demonstrate how Slack meets client needs.
- Drive new business: Effectively sell Slack’s value proposition to potential clients.
- Manage customer accounts: Maintain relationships with existing clients and proactively work to reduce churn.
- Negotiate contracts: Lead pricing discussions and commercial agreement negotiations.
- Provide customer support: Address client inquiries, offer relevant product recommendations, and ensure customers maximize their use of Slack.
- Collaborate cross-functionally: Communicate customer feedback and market insights to the product and development teams.
- Stay informed: Keep up to date with industry trends and evolving market dynamics.
- Achieve sales targets: Consistently meet or exceed weekly, monthly, and annual sales quotas by executing effective sales and marketing strategies.

**Key Responsibilities**
- Develop and execute a Territory Plan based on comprehensive data analysis, adapting strategies according to field results and customer feedback.
- Maintain strong, ongoing relationships with existing clients to ensure exceptional service and uncover new sales opportunities.
- Generate new leads and manage a structured daily work schedule to engage both existing and potential customers.
- Identify, qualify, and close new business opportunities across all service categories.
- Demonstrate deep product knowledge by leading product demos and confidently handling objections.
- Prepare clear, accurate, and compelling reports, proposals, and executive-level presentations.

**Skills and Qualifications**
- Desirable +6 years of experience in a sales role, preferably in technology or SaaS.
- Excellent communication, interpersonal, presentation, problem-solving, and organizational skills.
- Proficiency in Salesforce CRM and related sales tools.
- Demonstrated ability to combine persuasion with professionalism in client interactions.
- Strong Solution and Value Selling approach.
- Proven record of exceeding sales quotas.
- Willingness and ability to travel up to 25% for customer meetings and events.

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