Lead Ghl

hace 1 semana

Bogotá, Colombia Mar VA's Partners A tiempo completo

**About the Project**

We are building a **multi-user phone system inside GoHighLevel (GHL)** for Latin America. The system will centralize **calls, routing, extensions, tracking, and CRM integration**, using **non-Twilio VoIP providers** suitable for the region. We are looking for a **medium specialist** who can **lead the project end-to-end**: from design to deployment, team guidance, and documentation.

**Key Responsibilities**
- **Design and lead** the implementation of a GHL-based phone system for multiple users.
- Select and configure a **VoIP provider (other than Twilio)** adapted to LatAm.
- Enable **inbound/outbound calls, extensions, call routing, recording, and reporting dashboards**.
- Ensure smooth integration with **GHL pipelines, contacts, and automations**.
- Provide **strategic guidance, SOPs, and training** for internal teams.
- Troubleshoot and optimize for **call quality, scalability, and compliance**.

**Requirements**:

- Proven expertise in **GoHighLevel advanced setup** (beyond campaigns, into infrastructure).
- Strong experience with **VoIP providers** (Telnyx, Plivo, Zenvia, Infobip, VoIP.ms, etc.).
- Demonstrated ability to **lead projects** and deliver scalable telephony solutions.
- Knowledge of **PBX/VoIP systems** (Asterisk, FreePBX, 3CX is a plus).
- Familiarity with **LatAm telecom regulations and DID availability**.
- Strong integration/API experience (connecting GHL with telephony).
- Must be based in **Latin America**.
- English and Spanish fluency.

**Nice to Have**
- Experience with **WhatsApp Business API** and omnichannel integrations.
- Background in **contact center solutions**.
- Familiarity with **SIP trunks, WebRTC, and multi-tenant environments**.

**Contract & Benefits**
- Freelance contract with long-term potential.
- 100% remote, flexible hours.
- Opportunity to **lead and own the build** of a flagship telephony system on GHL.

**Job Type**: Temporary
Contract length: 2 months

Application Question(s):

- Which tool/system would you use to build the VoIP excluding Twilio?

**Experience**:

- VoIP: 3 years (required)

**Language**:

- English (required)

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