Operations Junior Analyst

hace 2 días

Bogota, Colombia Rush Street Interactive A tiempo completo

We are looking for a **Junior Operations Analyst**; a person who loves customer service, giving first class attention and bringing solutions. We are looking for a person who is empathetic, detail oriented and who is easy to communicate ideas with.

**What will you do**:

- Making calls according to the number of requests (Callback - in Spanish)
- Reports to providers (in English).
- Reports to other areas as appropriate (in Spanish).
- Support in additional activities according to the needs of the operations
- Resolution of retail requests

**All About You**:

- Ability and agility to work multi-channel.
- Ability to analyze and solve problems in real time or under pressure.
- Manage a high degree of empathy with customers: understanding, patience and kindness.
- Good handling of computers, browsers and systems.
- Perfect command of Spanish: Verbal and written with good spelling.
- Basics of English to understand and manage work systems and make reports to suppliers. Preferably handle a level between B2-C1. All interviews will be in English.
- Great motivation, reliability and flexibility for schedules.
- Residence in Bogota. 100% presence for the first 2 months.

As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.

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