Human Resources Assistant

hace 2 semanas

Bogotá, Colombia IntouchCX A tiempo completo

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
As a Human Resources Assistant, you will play a crucial role in fostering positive employee relations and supporting our operational goals for overall organizational success. This is a temporary 6-month contract position.
As a Human Resources Assistant, You Will
- Keep, organize, and manage physical and digital employee records.
- Prepare HR related records, reports, and statistics.
- Administer social security news, including but not limited to affiliations, transfers, etc.
- Update employee information in company reports and records.
- Receive and manage payroll news, including but not limited to Unpaid leaves, Bereavement leave, Voting leave, Domestic calamity and disability leave, Maternity and paternity leave.
- Process and respond to employee queries on time.
- Stay up-to-date and comply with changes in labor legislation.
- Foster a healthy workplace by ensuring HR procedures run smoothly at all times.
- Inform employees about eligibility for additional benefits.
- Update employee records with new hire information and/or changes in employee status.
- Perform other job-related duties as required.

As a Human Resources Assistant, You Need
- A High School diploma or equivalent.
- Solid understanding of labor legislation and payroll process.
- Effective verbal and written communication skills.
- Strong analytical, problem-solving, and decision-making skills.
- High attention to detail and accuracy.
- Exceptional organizational and time management skills - must be able to multitask and prioritize.
- Ability to adapt and implement change and innovation.
- Strong interpersonal relations skills; able to deal with people at all levels of the organization.
- Availability to work different shifts, holidays, and weekends.

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