Solution Architect

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Supplier Services Consultant - at Coupa: The Supplier Services Consultant leads the strategy and technical execution of supplier onboarding across catalogs, CSP, cXML, and invoicing. This role accelerates customer time to value, drives supplier adoption, and reduces downstream support needs. Build and execute supplier enablement strategy, segmentation, and rollout. Configure and validate catalogs, PunchOuts, cXML, sFTP, PO Collab, and ASN integrations. Lead supplier communications, outreach, and CSP training to increase adoption. What You'll Do: Lead assigned suppliers through enablement: outreach, onboarding, integration, testing, and first transactions with each buyer. Serve as the supplier‑enablement SME; provide functional and technical guidance during implementations and customer projects. Configure, validate, and test solutions to ensure fixes/features work in each customer’s environment; manage cutover to go‑live. Create and improve enablement templates, training, and documentation; tailor Coupa methodology to each customer’s needs. Collaborate with internal documentation, training, and product management; drive business‑needs discussions, not feature checklists. Work effectively independently and in teams. What You Will Bring to Coupa: 3–5 years in supplier enablement, B2B integrations, or similar customer‑facing role. Deep experience with cXML invoicing integration and strong cXML Punchout knowledge. Ability to create clear technical requirements and enablement documentation. Advanced Microsoft Excel and Word. Strong organization and multitasking; excellent written and verbal communication in English. Comfortable driving customer updates and troubleshooting directly with customers. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa’s ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy. #J-18808-Ljbffr