Technical Business Analyst

hace 2 meses

Medellín, Colombia J.S. Held LLC A tiempo completo

Company Description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

Job Description

We are seeking a Technical Business Analyst to join our technical and business teams. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the technical and business teams, whose responsibilities extend beyond those of traditional a Business Process Analyst. The ideal person for this role will need to not only have a strong grasp of understanding business requirements and translate them into technical specifications including process mapping, and flow charts, but also be flexible and a strategic thinker able to take on a variety of tasks such as working with our development team to ensure that our products are built to meet our business requirements and support training users on system processes and applications. If you are a technical and business-savvy individual with great communication skills, then we want to hear from you

Job Responsibilities

Requirements Analysis:

  • Work with different project managers to develop the project scope and timeline.
  • Analyze and interpret user requirements, user stories, use cases, and system architecture documents.
  • Review and analyze system specifications, including the features and functionalities that are most important to test.

Business Process Mapping:

  • Create user documentation including process flows, roles and responsibilities, and use cases.
  • Assist with maintaining and documenting systems.
  • Develop and maintain detailed documentation of business processes, policies, and procedures.
  • Identify, quantify, and document business process improvements.
  • Research and conduct shadowing sessions to identify the methods and resources needed for effective processes.
  • Examine emerging business best practices and technological developments that can help automate and streamline processes to help businesses perform more efficiently.

Testing and Quality:

  • Acceptance Criteria: Define and specify the requirements that must be met for a solution to be considered acceptable to stakeholders, defining the data (inputs and outputs), quality attributes, and system functionalities necessary for the user to accept the system.
  • Participate in design and testing activities and participate in system implementations.
  • Perform data validation checks.
  • Diligence in reviewing data to be input to the system.
  • Identify, analyze, and document user interface issues.

Training:

  • Train users on system processes and applications.
Qualifications
  • English Proficiency Required: Full Professional Proficiency.
  • 5+ years of work experience in a technical support role.
  • Bachelor’s degree in information systems, engineering, business, or a related field.
  • Proven ability to research, troubleshoot, and resolve complex problems.
  • Strong data-gathering and analysis skills.
  • Very strong written and verbal communication skills.
  • Detail oriented.

#LI-SC1

Additional Information

Some of the Benefits We Have Include:

  • Our flexible work environment allows employees to work remotely, when needed.
  • Medical, Dental, and Vision Insurance.
  • Commuter Benefit.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.

Please explore what we’re all about at

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email and include “Applicant Accommodation” within the subject line with your request and contact information.

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