Broker Manager

We are seeking a highly advanced and strategic professional to lead inland brokerage operations in Mexico, the United States, and Canada . This position will serve as the second-in-command in Colombia , based in Ibagué, with significant responsibility for team management, process optimization, and operational execution in container movements (FTL, LTL, Drayage). Key Responsibilities Lead and manage a team of approximately 20 people. Oversee inland brokerage operations across MX, USA, and CAN. Ensure efficiency in FTL, LTL, and Drayage processes. Implement continuous improvements and strategic solutions in dynamic environments. Manage reports, data centers, and operational tools. QA Support: Ensure process quality and compliance with standards. Coaching: Train and mentor staff to enhance performance. Problem-Solving: Address operational incidents and propose effective solutions. Growth & Goals: Drive the team toward achieving sales and efficiency targets. Requirements Proven experience in team management (minimum 2 years). At least 3 years of experience in logistics, inland brokerage, or international transportation. Availability to relocate to or reside in Ibagué (100% on-site position ). English proficiency: C1/C2 level. Advanced skills in Excel and office tools. Knowledge of DAT, TRUCKSTOP, TMS, and CRM platforms. No specific university degree required. Data-driven mindset with focus on continuous improvement. Availability to work Monday–Friday, 8:00 a.m. – 6:00 p.m. (Colombia time), with schedule flexibility depending on operational needs. Plus: Valid U.S. visa. Benefits Monthly performance bonus: USD $500 – $700 based on goal achievement. #J-18808-Ljbffr