IT Help Desk Specialist
hace 2 días
Job Summary At ABATECH , our IT team ensures smooth operations for all employees across the U.S. and Medellín by providing timely, high-quality support. We’re seeking an IT Support Specialist to provide responsive technical assistance, solve issues, and help maintain business continuity. What You’ll Do Assist hardware, software, and connectivity issues using ticketing and calling platforms. Diagnose and resolve incidents, escalating to Tier 2/3 when needed, while ensuring ownership until resolution. Perform user account management (password resets, provisioning, de‑provisioning, and access control). Support IT onboarding, including device setup and configuration. Monitor system alerts, update documentation, and contribute to compliance and audit readiness. Deliver white‑glove support to upper management as needed. Collaborate with the IT team to continuously improve service quality and processes. What We’re Looking For Associate or Bachelor’s degree in IT, Computer Science, or a related field. 1+ year of IT support experience . Strong knowledge of: Microsoft 365 , Ticketing systems , Networking basics (VPN, LAN/Wi‑Fi) , Software/hardware installation & configuration . Preferred certifications: CompTIA A+, ITIL Foundation, Microsoft 365 Certified . English B2 (mandatory – able to converse fluently, read technical documentation, and provide written updates). Strong customer service, problem‑solving, and teamwork skills. Shift : Between 6 am – 8 pm (Colombia time), aligned with U.S. hours. Full‑time. What We Offer Competitive compensation aligned with night shift roles. Prepaid medical plan . Life insurance . Connectivity allowance. Continuous training and certification opportunities. A collaborative and supportive IT environment. Seniority Level Associate Employment Type Full‑time Job Function Information Technology Industries Software Development and IT System Training and Support #J-18808-Ljbffr
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Perímetro Urbano Medellín, Colombia SOFTGIC S.A.S. A tiempo completoEste es un puesto de trabajo remoto. Be part of an innovative team and a collaborative learning culture. Softgic is seeking a proactive, communicative, and growth-oriented Help Desk Support Intern to gain hands-on experience in a real-world IT environment. This internship is ideal for students in their final academic term or recent graduates in Computer...
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Service Desk Manager
hace 2 días
Perímetro Urbano Barranquilla, Colombia Auxis A tiempo completoThe Service Desk Manager will provide subject matter expertise across the IT Service Desk area, focusing on delivering high-quality services, managing the day-to-day operations and developing innovative solutions that increase operational performance and efficiency. The Service Desk Manager is responsible for providing oversight, supervision, and support, as...
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IT Service Desk Leader — Optimizing KPIs
hace 2 días
Perímetro Urbano Barranquilla, Colombia Auxis A tiempo completoA leading IT service provider in Colombia is seeking a Service Desk Manager responsible for delivering high-quality service support and operations oversight. The ideal candidate will have leadership skills, experience in managing large technical teams, and proficiency in English and Spanish. You'll focus on operational performance improvement and client...
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SAP BTP
hace 2 días
Perimetro Urbano Pereira, Colombia Kruger Inc. A tiempo completoA leading paper and forest products company in Colombia is seeking an IT Integration Specialist. The role involves ensuring seamless communication across diverse applications, managing EDI interfaces, and leveraging SAP BTP for integration. The ideal candidate has at least 5 years of experience in application/system integration, strong knowledge of EDI...
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Microsoft Dynamics Specialist
hace 2 días
Perimetro Urbano Pereira, Colombia Kruger Inc. A tiempo completoPOSITION SUMMARY We are seeking a skilled and experienced Microsoft Dynamics CRM Specialist to join our team. The ideal candidate will be responsible for managing and optimizing our CRM system to support our business operations and enhance customer relationships. RESPONSIBILITIES AND ACCOUNTABILITIES Manage and maintain the Microsoft Dynamics CRM system,...
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Artificial Intelligence Specialist
hace 7 días
Perimetro Urbano Pereira, Colombia Kruger Inc. A tiempo completoRecruitment Consultant | Marketing Strategy | recruitment strategies | Client management | Public Relationship | Join us as Kruger’s first dedicated AI Specialist —a hands-on, cross‑functional role building AI solutions for both manufacturing operations and enterprise Generative AI (GenAI) use cases. You’ll design, develop, and deploy AI models and...
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IT Systems
hace 12 horas
Perímetro Urbano Barranquilla, Colombia Resolv Global A tiempo completoA global BPO solutions provider is seeking an IT Support Systems and Automation Specialist for a full-time, on-site role in Barranquilla. The ideal candidate will have at least 2 years of experience in IT support, expertise in coding and automation, and proficiency with Microsoft 365 and Google Sheets. Responsibilities include maintaining IT systems,...
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It Support Systems And Automation Specialist
hace 12 horas
Perímetro Urbano Barranquilla, Colombia Resolv Global A tiempo completoResolv Global provides scalable, multilingual BPO solutions, empowering businesses to operate effectively across borders and time zones. With 12 global delivery hubs and fluency in over 18 languages, we offer flexible staffing services for customer experience, technical support, back-office operations, and more. Trusted by over 50 clients, including Fortune...
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Perímetro Urbano Barranquilla, Colombia Auxis LLC A tiempo completoJob Summary The Service Desk SME – Microsoft 365 is responsible for providing advanced technical expertise, guidance, and support to Service Desk agents and end‑users in the use, troubleshooting, and administration of Microsoft 365 applications and services. This role ensures efficient resolution of complex issues, drives knowledge improvement, and acts...
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Edi Specialist
hace 7 días
Pereira, Colombia ThrivePass A tiempo completoLocation: Pereira, Colombia. On Site Employment Type: Full-time At ThrivePass, we’re on a mission to help employees and businesses **Thrive**—because benefits should be more than just checkboxes. Through personalized benefits technology, data-driven insights, and meaningful experiences, we empower companies to support their teams in ways that truly...