Senior CX

Join to apply for the Specialist CX Expert / CX Strategy Expert role at Allianz Colombia . Location Bogotá, Colombia Overview ¡Se parte de nuestro equipo de Oficina del Cliente! Perfil del cargo Profesional en administración, ingeniería, psicología, sociología, investigación de mercados o afines. Preferible especialización en CX, UX, Service Design,...

A leading digital banking platform is seeking a Customer Excellence Senior Analyst for its Bogotá office. This role involves ensuring exceptional customer support and managing CX metrics, with responsibilities including training, monitoring service levels, and coordinating improvements. The ideal candidate will have 2-3 years of customer service experience,...

Una empresa financiera busca un Specialist CX Expert en Bogotá, Colombia. Se requiere un profesional con al menos 7 años de experiencia en Customer Experience, un nivel medio de inglés y especialización en áreas afines. El candidato será responsable de la investigación cualitativa y cuantitativa, la creación de soluciones con interés de las partes...

Job DescriptionAs a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized clients, helping them realize value quickly and maintain it consistently. You'll support client onboarding, retention, and satisfaction through proactive communication, strategic insight, and close collaboration with internal teams.Reporting to a...

Buscamos a nuestro próximo Consultor Comercial SeniorSi te apasionan los retos comerciales, abrir nuevos mercados y trabajar con clientes corporativos y del segmento de educación. Esta oportunidad es para ti. Como Consultor Comercial Senior, abrirás nuevos negocios y fortalecerás relaciones clave, con enfoque en Customer Experience (CX). Requisitos...

Customer Excellence Senior Analyst - Xpro Join to apply for the Customer Excellence Senior Analyst - Xpro role at Nu Colombia About Us Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining...

Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

A global technology company is seeking a Senior Technical Account Manager in Bogotá to ensure customer success and technical excellence. This role involves providing advanced technical expertise, managing complex accounts, and fostering strong relationships. Ideal candidates have at least 5 years of experience and proficiency in contact center technologies....

A leading global payments technology company is looking for a Senior Consultant, Process Excellence in Bogotá, Colombia. The role involves executing process improvement initiatives and collaborating with cross-functional teams to enhance client and employee experiences. Candidates should have over 8 years of experience and strong analytical skills,...

We’re looking for a Senior Interactive Designer with strong motion graphics and animation expertise to create custom, rich-media mobile ad experiences. This role is not UX/UI product design—it is a motion-driven, animation-heavy creative position focused on interactive advertising. Responsibilities Design & animate high-impact mobile advertising...