BPO Operations Lead: KPI-Driven

A growing BPO company is searching for a Content Moderator Operations Manager based in Barranquilla. The role involves operational leadership, overseeing content moderation performance, and maintaining client satisfaction. The ideal candidate should possess strong management skills, experience in content moderation, and leadership in high-risk environments....

A leading customer experience management firm is seeking an Operations Manager for their Barranquilla location. The role entails overseeing daily operations, managing team performance, and enhancing client relationships. The ideal candidate will have at least 5 years of operations management experience, particularly in the BPO field. You will drive...

Job Summary The Operations Manager is responsible for leading, optimizing, and scaling service delivery to ensure operational excellence, client satisfaction, and profitability. This role requires a strategic leader with strong analytical, people management, and client relationship skills to oversee daily operations, meet contractual KPIs, and drive...

UnifyCX is growing! We are looking for an experienced Content Moderator Operations Manager to join our motivated and ambitious team in Barranquilla. Come be one of the pioneers at our newest location! About The Role The Operations Manager – Content Moderation is responsible for leading the end-to-end operational success of a content moderation program...

UnifyCX is growing and we are looking for a Content Moderator Team Lead to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! The Content Moderator Team Lead is responsible for overseeing and guiding a team of content moderators to ensure accuracy, efficiency, wellness, and compliance across...

A leading outsourcing firm is seeking a Director of Operations in Barranquilla. This role involves overseeing daily operations, managing client relationships, and ensuring compliance. Candidates should have over 5 years of leadership experience in the BPO industry, be proficient in advanced English, and possess strong Microsoft Office skills. The position...

The Operations Manager is responsible for leading, optimizing, and scaling the delivery of services to ensure operational excellence, client satisfaction, and profitability. This role requires a strategic leader with strong analytical, people management, and client relationship skills to oversee daily operations, meet contractual KPIs, and drive continuous...

Team Lead – Call Center Team Lead UnifyCX is growing and we are looking for a Call Center Team Lead to join our motivated and ambitious team in Barranquilla, Colombia. The Call Center Team Lead is responsible for overseeing and guiding a team of customer service representatives to ensure exceptional service delivery and operational efficiency. This role...

At Trading Solutions, we are seeking an Import Leader to oversee highly complex operations, ensuring the coordination of documentation, customs, and transportation. Ready to lead with impact? What you'll do? Oversees and coordinates all export and import operations, ensuring compliance with timelines, documentary requirements, internal procedures, and...

UnifyCX is growing and we are looking for a Call Center Team Lead to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! What Will You Do? The Call Center Team Lead is responsible for overseeing and guiding a team of customer service representatives to ensure exceptional service delivery and...