Loss Mitigation Paralegal

PROVE Partners, LLC, founded in 2003 and based in Las Vegas, Nevada and Denver, Colorado, is a patient‑centric complex claims administration and healthcare finance company that provides innovative services and financial products to injury victims, medical providers and law firms in the United States. PROVE is primarily engaged in medical lien funding, a fast‑growing specialty reimbursement that enables victims of third‑party liability accidents (e.g., motor‑vehicle collisions) to access needed healthcare. PROVE offers a full suite of financial products: co‑pay and deductible finance, pre‑settlement loans, revenue‑cycle solutions for providers, and patient concierge services for attorneys. PROVE maintains a fortified balance sheet, supported by institutional capital partners managing over $16 billion in assets. PROVE is backed by C9 Partners, LLC, a Los Angeles‑based private equity firm focused on investments at the intersection of financial services, specialty finance, and healthcare services. Mission We help injury victims at their greatest time of need. Core Values M = More…with LessP = Pursue Growth and LearningA = AccountabilityC = CommunicationT = Teamwork Position Summary The Loss Mitigation Paralegal (remote) plays a critical role in PROVE’s Servicing Department by investigating high‑risk cases and safeguarding PROVE’s lien and recovery rights. The role focuses on two core areas: (1) identifying and resolving No‑Longer‑Represented (NLR) cases, and (2) recovering misdirected settlement funds (Third‑Party Payments or 3PP). The ideal candidate brings strong communication skills, legal acumen, and persistent follow‑through to maintain repayment pathways and protect PROVE’s financial interests. Core Responsibilities 1. No‑Longer‑Represented (NLR) Case Investigation Manage all aspects of NLR case reviews: confirm representation status with former law firms, engage plaintiffs to determine new counsel, gather updated case details, insurance information, and contact data. Preserve PROVE’s lien position and decide whether the case continues via counsel or requires direct repayment planning. 2. Plaintiff & Law Firm Outreach Serve as the primary point of contact for attorneys, paralegals, and plaintiffs during the loss‑mitigation process. Maintain consistent communication to obtain missing information, clarify representation gaps, discuss repayment responsibilities, and move cases toward resolution with professionalism and empathy. 3. Third‑Party Payment (3PP) Recovery Investigate and resolve scenarios where settlement funds were improperly issued. Verify payment details, secure proof of payment, request reissued checks, coordinate refunds or netting arrangements, and pursue recovery until fully resolved. 4. Case Documentation & Risk Management Record all findings, communications, and actions in PROVE’s case‑management system with precision. Identify early signs of legal or financial risk, ensure lien protections remain intact, and elevate cases to management or General Counsel when appropriate. 5. Collaboration & Escalation Support Work closely with Resolution Managers, leadership, and General Counsel on escalations, repayment‑plan approvals, demand letters, and complex case resolutions. Provide clear summaries and support materials to enable fast, informed decision‑making. Required Qualifications Bachelor’s degree required; law degree or legal training strongly preferred. 2–5+ years of experience in personal injury, insurance claims, collections litigation support, medical lien servicing, or related legal work. Excellent spoken and written English (C1/C2 level). Comfort managing high‑volume outreach and sensitive plaintiff communications. Strong investigative skills and attention to detail. Ability to manage deadlines and prioritize effectively. Professional, clear, and empathetic communication style. Preferred Experience Prior experience with U.S. personal injury matters, medical liens, or insurance billing. Familiarity with law‑firm operations, claim workflows, or case‑management systems. Remote work experience with U.S. clients, law firms, or insurance carriers. Traits of a Successful Candidate Persistent, organized, and detail‑driven. Comfortable navigating ambiguity and solving challenging cases. Confident communicator handling sensitive conversations professionally. Takes ownership, follows through relentlessly, and thrives in a high‑accountability environment. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing #J-18808-Ljbffr