IT Support Analyst
hace 2 días
IT Support Analyst Provide basic and specialized technical support for technological incidents and requests related to the business units and departments of GBS Colombia in a reactive, preventive, proactive, and predictive manner. Contribute to achieving the objectives of both the IT department and the Operations Vice Presidency of GBS Colombia through the execution of activities assigned to the role and responsibilities. Provide all users with the highest level of reliability and availability of technological resources related to computing equipment, telephone systems, hardware peripherals, audio/video equipment, network infrastructure, servers, as well as applications and software. Responsibilities Manage information technologies, including but not limited to technology platforms, information systems, corporate software, communication infrastructure, data channels, voice channels, and computing equipment, ensuring their availability and support. Provide technical support for hardware incidents involving computers and technological equipment such as computers, printers, peripherals, conference rooms, mobile devices, and other technology devices. Provide technical support for software incidents, including business applications, web applications, client/server applications, application installations, office tools, specialized software, troubleshooting, and other software-related needs. Solve recurring problems related to hardware or software incidents. Handle all technological requests, coordinating with the teams responsible for each platform and/or technological application. Support projects and temporary assignments, interacting with multiple interdisciplinary teams to achieve objectives. Coordinate movements, transfers, and/or migrations of computers, phones, technological devices, connectivity accessories, and peripherals. Contact appropriate vendors when necessary for maintenance, service, and/or relevant solutions. Requirements Minimum 2 years of experience in technical support. Required proficiency in a second language (Spanish/English) preferably at B2 level. Experience handling corporate technology. Technical, Technologist, or Engineer graduate in Information Technology or related fields. General knowledge of information systems, software, and applications. General knowledge of computer hardware and operating systems. General knowledge of networks and server-provided services. Knowledge of VoIP telephony, call recording systems, inbound and outbound operations. Excellent motivation, leadership, training, and organizational skills with the ability to prioritize/delegate and handle a variety of tasks and situations continuously. Time management skills, multitasking ability, and adaptability to changing priorities. Excellent verbal and written communication skills. Excellent interpersonal skills and a collaborative management style. Location(s): Colombia : Bogota : Bogota #J-18808-Ljbffr
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Technical Support Analyst
hace 2 semanas
Bogotá, Distrito Capital, Colombia ScotiaTech A tiempo completoTalent Acquisition Specialist | Sales, IT & Financial Recruiter | Organizational Psychologist | HR Business Partner | Strategic Hiring & People… Scotiatech is a world-class engineering group! We are seeking to modernize bank technology by delivering a trustworthy, unique and top-quality service. Our main banners are inclusiveness, diversity and different...
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IT Support Analyst — Tech
hace 2 días
Bogotá, Distrito Capital, Colombia Scotiabank A tiempo completoA financial institution is looking for an IT Support Analyst in Bogotá, Colombia. The role involves providing technical support for hardware and software, managing information technologies, and coordinating technology requests. Applicants should have a minimum of two years of experience in technical support, proficiency in both Spanish and English, and a...
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IT Support Analyst
hace 2 semanas
Bogotá, Cundinamarca, Colombia Univision communications inc A tiempo completoTelevisaUnivision is the leading Spanish-language media company in the world! We’re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear and live events. We’re growing our offerings, building on the launch of our successful streaming platform ViX. We are actively seeking a IT Support Analyst -...
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IT Support Analyst
hace 2 semanas
Bogotá, Colombia Scotiabank A tiempo completoRequisition ID: 233518 Thanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. **IT Support Analyst** Provide basic and specialized technical support for technological incidents and requests related to the business units and departments of...
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IT Support Analyst
hace 2 semanas
Bogotá, Colombia Scotiabank A tiempo completoRequisition ID: Employee Referral Program – Potential Reward: $0.00 We are committed to investing in our employees and helping you continue your career at ScotiaGBS. Puesto: IT Support Analyst / IT - Vicepresidencia de Operaciones / ScotiaGBS Bogotá, Colombia Propósito Brindar soporte técnico básico y especializado para incidentes y requerimientos...
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IT Support Analyst
hace 2 semanas
Bogotá, Colombia Scotiabank A tiempo completoThanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. IT Support Analyst Provide basic and specialized technical support for technological incidents and requests related to the business units and departments of GBS Colombia in a reactive,...
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Trading Application Support Analyst
hace 1 semana
Chapinero, Distrito Capital de Bogotá, , Colombia Talent Match A tiempo completo¿Quieres hacer parte de una compañia dedicada a servicios financieros? TE ESTAMOS BUSCANDO Requirements Trading Application Support Analyst Ubicación: Norte de Bogotá Requisitos - Profesional en carreras de tecnologia da la información (Ing sistemas, Ing software, Ofimatico) - Postgrado en ramas afines al sector IT (No excluyente) - Nivel de Ingles...
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IT Support Analyst
hace 1 semana
Bogotá, Bogotá D.E., Colombia Edgeuno A tiempo completoAs an IT Support Analyst at EdgeUno, with a focus on MDM/Intune, you will play a critical role in supporting our endpoint devices, managing access control, and delivering technical assistance across BSS/OSS platforms. This position is essential to ensuring operational continuity, user satisfaction, and system security. Core Responsibilities: Manage and...
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Bilingual IT Help Desk Analyst – Onsite Support
hace 1 semana
Bogotá, Colombia PowerToFly A tiempo completoA leading tech company in Bogotá is seeking a Bilingual Help Desk Analyst to provide exceptional technical support. In this fast-paced role, you will resolve hardware, software, and system-related issues, ensuring timely responses to internal users. You'll be part of a dynamic team that values career growth and teamwork, focused on delivering top-tier...
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Desk-Side IT Support Specialist
hace 2 días
Bogotá, Distrito Capital, Colombia Hitachi Energy A tiempo completoA global technology leader in Bogotá seeks an On-Site Services Specialist to deliver Desk Side Support to IT users. Responsibilities include diagnosing IT issues, managing device logistics, and providing user training. The ideal candidate will hold a qualification in IT, exhibit excellent communication skills, and possess a proactive mindset. This full-time...
