Routing & Client Care Specialist (Hybrid)

A leading global payment technology company is seeking a Telecom Workflow Support Consultant based in Colombia. This hybrid role involves managing routing change requests, maintaining documentation, and collaborating with stakeholders to enhance client satisfaction. The ideal candidate should possess a Bachelor’s degree in a related field and have 2-5...

Job Description This role is pivotal in enabling Contact Center Technology Support team in setting up accurate routing configurations, thereby allowing contact center teams to service clients efficiently and confidently. By managing call routing requests and coordinating updates across teams, the consultant directly impacts client satisfaction and...

This role is pivotal in enabling Contact Center Technology Support team in setting up accurate routing configurations, thereby allowing contact center teams to service clients efficiently and confidently. By managing call routing requests and coordinating updates across teams, the consultant directly impacts client satisfaction and operational efficiency....

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at...

A technology staffing company in Colombia seeks a Telecom Workflow Support Consultant to enhance contact center operations through effective call routing. In this hybrid role, you'll manage routing requests, collaborate with IT teams, and serve as a subject matter expert. Candidates should have a Bachelor's degree and 2-5 years in contact center or telecom...

A leading payment solutions provider is looking for a Client Care Associate in Bogotá, Colombia. This hybrid role involves supporting technical needs of merchants, resolving billing and technical issues, and maintaining strong client relationships. Candidates should possess strong troubleshooting skills and experience with customer relationship management,...

A leading financial services company is seeking a Client Care Associate in Bogotá to support merchants with technical issues and customer service. This hybrid role involves resolving inquiries and providing support to ensure client satisfaction. Preferred qualifications include bilingual proficiency in Portuguese and Spanish along with experience in...

A leading financial technology company in Bogotá is seeking a Client Care Support Representative to provide top-notch customer service across various communication channels. The role requires fluency in English and Spanish, with a strong emphasis on analytical and organizational skills. Candidates should have customer service experience and Social Media...

A global payments technology company is seeking a Client Care Ops Consultant in Bogotá, Colombia. In this hybrid role, you will lead program initiatives focused on enhancing client experience through change management excellence. Candidates must have a bachelor's degree and at least 5 years of program management or consulting experience. Strong...

A leading financial services company is seeking a Client Care Support Representative in Colombia. This hybrid role requires proficiency in both English and Spanish and includes responsibilities such as handling customer inquiries, supporting Visa products and services, and analyzing Social Media communications. Candidates should have at least a High School...