Telecom Routing

Job Description This role is pivotal in enabling Contact Center Technology Support team in setting up accurate routing configurations, thereby allowing contact center teams to service clients efficiently and confidently. By managing call routing requests and coordinating updates across teams, the consultant directly impacts client satisfaction and...

This role is pivotal in enabling Contact Center Technology Support team in setting up accurate routing configurations, thereby allowing contact center teams to service clients efficiently and confidently. By managing call routing requests and coordinating updates across teams, the consultant directly impacts client satisfaction and operational efficiency....

Company Description Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at...

A technology staffing company in Colombia seeks a Telecom Workflow Support Consultant to enhance contact center operations through effective call routing. In this hybrid role, you'll manage routing requests, collaborate with IT teams, and serve as a subject matter expert. Candidates should have a Bachelor's degree and 2-5 years in contact center or telecom...

A leading payments technology company based in Bogotá seeks a Telecom Workflow Support Consultant to enhance client satisfaction through accurate call routing configurations. You will manage routing requests, coordinate across teams, and document changes, ensuring operational efficiency. Ideal candidates possess a degree in IT or similar fields and have 2-5...

Level 1–2 VoIP & Network Support Engineer – English Only (U.S. Clients, CST) (Mission) Vivant is on a mission to eliminate the frustrations of internet, phone, network, and WiFi outages for SMBs by guaranteeing 100% uptime through innovative solutions and exceptional support. We totally eliminate costly outages so the businesses can focus on what truly...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...