Manager, Regulatory Compliance Support

Purpose Contributes to ensure strict adherence to all local and global regulatory requirements during the development and implementation of the Fraud Transformation Program. This role serves as a critical liaison between local compliance units and the operational oversight direction of fraud, ensuring seamless communication and coordination. Accountabilities Champions a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Ensures full compliance with all local and global regulatory requirements throughout the development and implementation of the Fraud Transformation Program. Act as the primary point of contact with local compliance units, facilitating communication between them and the IB Fraud Program direction. Coordinate with various departments to ensure regulatory requirements are integrated into operational processes. Immediately notify and elevate any regulatory impacts that may delay or alter the scope of the project. Develop and maintain a robust escalation process to address regulatory issues promptly. Provide regular updates to the project leader on the development of the regulatory framework of the plan until its completion. Prepare detailed reports and presentations for senior management and stakeholders on regulatory compliance status and progress. Maintain comprehensive regulatory library of all regulatory compliance activities and decisions. Support local compliance teams to ensure accurate data is available to them, allowing timely reporting to regulatory bodies as required. Promote a culture of compliance within the organization through regular communication and awareness initiatives. Communicate potential regulatory risks and develop mitigation strategies to IB Fraud Program leadership. Monitor changes in regulatory requirements and assess their impact on the organization’s operations. Develop and maintain productive relationship with key business leaders and other stakeholders internal and external to the organizations such as Risk Management, IT partners, product groups and external partners. Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct. Champions a high-performance environment and contributes to an inclusive work environment. Reporting Relationships Dimensions IB responsibility with all IB business units supported. In-depth understanding of international banking regulations and compliance standards. Stay updated on changes in regulatory requirements and assess their impact on the organization. Maintain comprehensive documentation of all compliance activities and decisions. Ensure accurate and timely reporting to with regulatory bodies as required. Ensure that compliance activities support a positive customer experience. Balance regulatory requirements with operational efficiency and customer satisfaction. Education / Experience / Other Information Bachelor’s Degree in relevant subject matter (e.g. Legal, Regulatory Compliance Background) Master’s Business Administration or relevant Graduate studies an asset Understanding Banking system/processes and general payments ecosystem Experience in regulatory requirements for risk management Bilingual fluency in both English and Spanish mandatory Must be self‑motivated, energetic and results-oriented and be committed to adding value to the organization In addition, the idea candidate would possess: Creative, out-of-the-box thinker, strong analytical and problem-solving skills Excellent verbal, written and presentation skills Excellent organizational and leadership skills Highly flexible and able to adapt quickly to changing priorities Experience with Financial Industry Regulatory Bodies is an asset Working Conditions Work in a standard office-based environment; non-standard hours are a common occurrence with limited travel globally as required. #J-18808-Ljbffr