(fluent Czech) Customer Support Consultant
hace 2 días
Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes What You Will Do Communicate with hot leads and existing customers via calls Build positive and long-lasting relationships with customers Meet team KPIs Always be up-to-date with cutting-edge technology Securely work with customers' sensitive information Apply the latest and greatest customer happiness practices Maintain working knowledge of our client's products and services What You Need to Succeed in This Role Excellent Czech and English (B2) communication skills Attention to detail Analytical and research skills Positive and responsible attitude Personal laptop or computer (at least 8 GB of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) Will Be a Great Plus Customer service or sales experience Experience with CRM systems Benefits and Perks Fixed schedule: Monday to Friday, 9 AM‑5 PM CET Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work‑life balance Responsive management interested in your growth and long‑lasting cooperation Greenhouse conditions for self‑development The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected Who Are We? SupportYourApp is a Support‑as‑a‑Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice. #J-18808-Ljbffr
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Remote Tech Support Consultant
hace 2 días
WorkFromHome, Colombia SupportYourApp A tiempo completoA leading Support-as-a-Service company is looking for a Customer Support Consultant in Bogotá, Colombia. This role involves managing customer communications and building relationships to ensure satisfaction. Candidates must have strong Czech and English communication skills, attention to detail, and a positive attitude. The position offers a fully remote...
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Remote German-English Customer Support Consultant
hace 1 semana
WorkFromHome, Colombia SupportYourApp A tiempo completoA leading customer support firm in Colombia is seeking a Customer Support Consultant fluent in German and English. You will provide exceptional support via emails and calls, troubleshoot technical issues, and document cases clearly. This role offers a fixed schedule, remote work opportunity, and a multicultural environment. If you are positive, reliable, and...
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Remote German-English Customer Support Consultant
hace 1 semana
WorkFromHome, Colombia SupportYourApp A tiempo completoA tech support company is seeking a Customer Support Consultant to provide exceptional support via email and calls. The ideal candidate must be fluent in German and English, and possess 1-2 years of experience in customer support. This role offers the opportunity to work fully remote and includes a fixed schedule, competitive compensation, and various perks....
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(Fluent English) Technical Support Consultant
hace 2 días
WorkFromHome, Colombia SupportYourApp A tiempo completo(Fluent English) Technical Support Consultant (LATAM, remote) 4 weeks ago Be among the first 25 applicants Who we are? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally,...
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(Fluent English) Customer Support Consultant, E-commerce
hace 10 horas
WorkFromHome, Colombia SupportYourApp A tiempo completoWho are we? SupportYourApp is a global Support‑as‑a‑Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part...
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Remote E‑commerce Support Consultant | Customer Care
hace 10 horas
WorkFromHome, Colombia SupportYourApp A tiempo completoA leading global support services provider is seeking a Customer Support Consultant in Bogotá to deliver exceptional support remotely. The ideal candidate will possess excellent English communication skills and experience in e-commerce support. Responsibilities include handling customer inquiries, managing subscription issues, and providing timely updates....
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(fluent German
hace 1 semana
WorkFromHome, Colombia SupportYourApp A tiempo completoPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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WorkFromHome, Colombia SupportYourApp A tiempo completo(Fluent English) Infrastructure Support Consultant (remotely) Seniority level: Associate Employment type: Contract Job function: Customer Service Industries: IT Services and IT Consulting What you will do: Provide exceptional technical support via calls, chats, and emails Investigate and resolve connectivity questions and issues Diagnose why systems cannot...
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WorkFromHome, Colombia SupportYourApp Inc. A tiempo completoWho are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...
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Remote Italian Crypto Chat Support Specialist
hace 1 semana
WorkFromHome, Colombia SupportYourApp A tiempo completoA leading service provider is seeking a Remote Chat Support Consultant fluent in Italian and with strong English skills. You will deliver excellent customer support in the crypto trading sector, requiring at least 6 months of live chat experience. Responsibilities include building customer relationships and maintaining a secure environment for sensitive...
