(Fluent English) Customer Support Consultant, Trading
hace 2 semanas
Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via chats and emails Build strong and lasting customer relationships Keep up with evolving tools and technology Handle sensitive customer data with care and security Apply the latest and greatest customer happiness practices Maintain deep understanding of client solutions and meet KPI Communicate with developers and cross‑functional specialists What you need to succeed in this role: Excellent English communication skills (minimum C1 level) Experience in a customer support role At least 1–2 years of trading knowledge or exposure to trading operations Strong analytical thinking and research skills Positive, proactive and responsible attitude Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: CRM systems expertise Benefits: Flexible schedule Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time, but also –internal health policy Responsive leadership interested in your development and long‑lasting cooperation Greenhouse conditions for self‑development A culture built on trust, with no time‑tracking requirements *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. #J-18808-Ljbffr
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Remote German-English Customer Support Consultant
hace 2 semanas
WorkFromHome, Colombia SupportYourApp A tiempo completoA tech support company is seeking a Customer Support Consultant to provide exceptional support via email and calls. The ideal candidate must be fluent in German and English, and possess 1-2 years of experience in customer support. This role offers the opportunity to work fully remote and includes a fixed schedule, competitive compensation, and various perks....
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Remote German-English Customer Support Consultant
hace 2 semanas
WorkFromHome, Colombia SupportYourApp A tiempo completoA leading customer support firm in Colombia is seeking a Customer Support Consultant fluent in German and English. You will provide exceptional support via emails and calls, troubleshoot technical issues, and document cases clearly. This role offers a fixed schedule, remote work opportunity, and a multicultural environment. If you are positive, reliable, and...
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(fluent German
hace 20 horas
WorkFromHome, Colombia SupportYourApp A tiempo completo(fluent German & English) Customer Support Consultant, remote (Luxury Brand) (fluent German & English) Customer Support Consultant, remote (Luxury Brand) 1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with...
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Remote Trading Support Specialist
hace 2 semanas
WorkFromHome, Colombia SupportYourApp A tiempo completoA leading customer support provider in Colombia is seeking a Customer Support Consultant. This role involves delivering exceptional service via chats and emails, building strong customer relationships, and managing sensitive data. Successful candidates will have excellent English skills and experience in customer support, with trading knowledge as a plus....
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(Fluent English) Technical Support Consultant, VPS
hace 1 semana
WorkFromHome, Colombia SupportYourApp A tiempo completoWho are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of...
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(fluent German
hace 20 horas
WorkFromHome, Colombia SupportYourApp A tiempo completo(fluent German & English, Golf) Customer Support Consultant (LATAM) Join SupportYourApp as a Customer Support Consultant in LATAM. Work from home in a multicultural and multilingual environment and thrive by mastering new skills with our People First management approach. We are a leading Support-as-a-Service company providing secure technical, customer...
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Remote Dispatcher
hace 2 semanas
WorkFromHome, Colombia Romexterra Construction - Fire & Water Restoration Services A tiempo completoA U.S.-based restoration company is seeking a fluent English-speaking Dispatcher / Customer Service Representative to work remotely from Colombia. In this critical role, you'll handle inbound calls, dispatch technicians, and provide essential support to customers during emergencies. Candidates must have 2–3 years of experience in customer service and be...
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(fluent German
hace 2 semanas
WorkFromHome, Colombia SupportYourApp A tiempo completoPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
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(Fluent English) Infrastructure Support Consultant
hace 1 semana
WorkFromHome, Colombia SupportYourApp A tiempo completo(Fluent English) Infrastructure Support Consultant (remotely) Seniority level: Associate Employment type: Contract Job function: Customer Service Industries: IT Services and IT Consulting What you will do: Provide exceptional technical support via calls, chats, and emails Investigate and resolve connectivity questions and issues Diagnose why systems cannot...
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Remote Technical Support Consultant: VPS
hace 1 semana
WorkFromHome, Colombia SupportYourApp A tiempo completoA global Support-as-a-Service company is seeking a Technical Support Consultant to provide exceptional customer service remotely. The ideal candidate should possess excellent English communication skills and have experience in technical support, especially with VPS setup and Windows Server administration. You'll be responsible for building lasting...
