Sr. AWS Developer

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you. Responsibilities: Work closely with a Solution Architect to deliver successful contact center solutions Provide technical advisory support during business process reviews, helping to identify customer requirements and processes Provide technical details and solutions for functional User Stories Configure Salesforce Service Cloud Voice and Amazon Connect solutions Hands-on development of a Solution Design, leveraging best practices and programming principles Lead a development team in distributing tasks and performing code reviews Deliver technical end user training and documentation Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction Required Skills: Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js) Experience building integrations across multiple systems, REST APIs Knowledge of JSON format and related services Strong troubleshooting and debugging skills Experience with Cloudformation, and Lambda Integrations Experience implementing CI/CD or Infrastructure as Code Nice to haves: Experience with WFM, CRM, and contact center solutions Experience with communications protocols and APIs such as WebRTC and SIP Experience with Contact Flow implementation, Lex integration, and contact center routing Advanced knowledge of AWS services and cloud architecture Familiarity with Salesforce Service Cloud Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) AWS Developer Associate Certification or Professional AWS Solution Architect Certification or Professional Salesforce Certified Platform Developer I What’s it like to be a part of NeuraFlash? Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together. Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within Alberta, British Columbia, or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees Create a Job Alert Interested in building your career at NeuraFlash? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name * Last Name * Email * Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Please insert your LinkedIn profile link here * How did you hear about this job? * Select... Are you authorized to work lawfully in Colombia for NeuraFlash? * Select... #J-18808-Ljbffr