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Sr. AWS Developer NeuraFlash, Part of Accenture At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever‑evolving digital landscape with cutting‑edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post‑launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI‑powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI‑powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. The Sr. AWS Developer executes and implements complex solution designs by leveraging AWS‑optimized architectures at enterprise scale. The Sr. AWS Developer should have a strong development background and be proficient in either Python or Javascript. This individual is expected to understand the core AWS services and apply best practices regarding security and scalability. This position is focused on delivering solutions for contact centers, specifically leveraging Amazon Connect. Responsibilities Work closely with a Solution Architect to deliver successful contact center solutions Provide technical advisory support during business process reviews, helping to identify customer requirements and processes Provide technical details and solutions for functional User Stories Configure Salesforce Service Cloud Voice and Amazon Connect solutions Hands‑on development of a Solution Design, leveraging best practices and programming principles Lead a development team in distributing tasks and performing code reviews Deliver technical end user training and documentation Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction Required Skills Experience with hands‑on programming (e.g., python, java, c#, .NET, Node.js) Experience building integrations across multiple systems, REST APIs Knowledge of JSON format and related services Strong troubleshooting and debugging skills Experience with Cloudformation, and Lambda Integrations Experience implementing CI/CD or Infrastructure as Code Nice to Haves Experience with WFM, CRM, and contact center solutions Experience with communications protocols and APIs such as WebRTC and SIP Experience with Contact Flow implementation, Lex integration, and contact center routing Advanced knowledge of AWS services and cloud architecture Familiarity with Salesforce Service Cloud Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) AWS Cloud Practitioner Certification AWS Developer Associate Certification or Professional AWS Solution Architect Certification or Professional Salesforce Certified Administrator Salesforce Certified Platform Developer I Benefits Remote & In‑Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we're focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. Flexibility: We know that a perfect 9‑5 isn’t possible. We build a culture of trust and understanding. We value good work not the hours in which you get it done. Collaboration: You have a voice here If you work with a team of smart people, it's a no‑brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology; Industry: Software Development Location: Bogota, D.C., Capital District, Colombia #J-18808-Ljbffr
