Engagement Manager

Thirdera is looking for a highly skilled Project Manager to join our LATAM Team

What is Thirdera? Thirdera welcomes you to join one of the fastest growing companies and most innovative ServiceNow partners Recognized as an Inc 5000 honoree and named a Major Contender in Everest Group’s 2022 market report, Thirdera is looking to bolster our rapidly growing global team with talented individuals who can help us create a better world through digital transformation and optimization of IT infrastructure. We’ve been breaking the status quo since our inception in 2021 – a principle that has driven our global expansion to the point where Thirdera is now recognized as the largest global pure-play ServiceNow partner. By becoming an Eranaut, you’ll be immersed in a culture that supports your goals, embraces your individuality, and enables your success. Your adventure awaits

Who are we looking for? Your mission will be to build positive relationships with clients by assessing their needs, identifying their requirements, and developing cohesive projects that improve their business operations with more efficient procedures and systems. You will need to analyze business data in order to assess situations, assign tasks to each team member, and solve problems as they arise.

What's in it for you? We offer a fun, highly engaging, and unique culture. You'll get the best learning and career experience from day one, by being able to work with ServiceNow Experts, access certifications and accreditations, and the opportunity to grow in the ServiceNow practice. You'll be empowered to work for top-of-the-line companies and amazing partners while having fun at it

Requirements:

• Software engineer, Electronic Engineer, Systems technician, technologist, or related Education Certificate.
• ServiceNow Sys admin Certification - Desired
• SCRUM Master or PMP Certifications are a BIG plus.
• Experience with Agile Methodologies is strongly preferred.
• Minimum of 4 years of experience working in Project Management, ideally for large ITSM implementations.
• PM experience with application development projects.
• Experience in the calculation and management of KPI's.
• Experience working as a direct point of contact with external, English speaking clients.
• Experience working in Bilingual Environments.
• Able to take control of the projects on its own.
• Able to speak up and bring ideas and opinions to client when needed.
• Very proactive.
• Experience with risk management.

Salary Range: Welcome to Pay for Performance We provide competitive compensation, generous benefits, and a professional and culturally diverse work environment. Work-life balance is very important to us so our job opportunities allow for remote working and flexible schedules so you can manage your own time.

Application and Selection Process:

1. A phone screen with our Talent Acquisition team to validate your experience and expectations for new opportunities.
2. A technical test and interview with our Service Delivery professionals to measure your skills.
3. A standard Background and Work Reference Check.
4. If all above goes well, you will get an offer.

This is a remote work opportunity within Colombia