Communications Distribution Specialist

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview Gallagher's Global Brokerage Division is looking for an experienced Email Communications specialist to join our dynamic Strategic Business Engagement team. As an Internal Communication Specialist, you will be primarily responsible for managing and optimizing the use of Poppulo, a leading internal communication platform. This role entails managing distribution lists, crafting and sending emails and newsletters, and analyzing their performance and effectiveness. How you'll make an impact 1. Help administer the Poppulo platform, including user management, access control, and customization of settings. 2. Stay updated on new features and updates released by Poppulo and assess their potential impact on internal communication strategies. 3. Help update distribution lists, ensuring accuracy and timely updates. 4. Contribute to management of integrated communications calendar, spearheading and influencing the timing of communications. 5. Content Creation and Distribution: Design and develop engaging content for internal communications using Poppulo's templates and tools. Facilitate translation of content into French, Spanish, Portuguese and English. Schedule and distribute communications through Poppulo's channels, ensuring accurate distribution lists are leveraged to capture audiences. 6. Cross-Team and Business Coordination: Collaborates with divisional internal teams, corporate business partners, and stakeholders to develop and implement Americas-wide communication strategies that effectively reach target audiences and achieve business objectives. Coordinates and facilitates communication between different departments and channel partners to ensure alignment and smooth execution of messaging. 7. Analytics and Reporting: Utilize Poppulo's analytics tools to track the performance of internal communications. Monitor key metrics such as open rates, click-through rates, and engagement levels to evaluate the effectiveness of communications and make data-driven improvements. Generate reports and provide insights to stakeholders to inform decision-making and optimize communication strategies. 8. Training and Support: Provide training and support to internal users and stakeholders on how to effectively use Poppulo for their communication needs. Serve as a subject matter expert on Poppulo, offering guidance and best practices to maximize its capabilities. About you Bachelor's degree +3 years of related experience Minimum 2 years’ experience in Poppulo or comparable platform required. Proficient in using Microsoft 365 applications with key strengths in Word, Excel, and SharePoint. Exceptional written and verbal communication skills. Strong time management and organizational abilities. Ability to work collaboratively with cross-functional teams and form relationships. Experienced in, and ability to write and edit basic communications for varied audiences. English level: Advanced (B2+/C1) Preferred Qualifications: Ability to analyze communication metrics and derive actionable insights. Prior experience in the financial services or insurance brokerage industry is a plus. #J-18808-Ljbffr