Change Management Specialist

hace 5 días

Bogotá Distrito Capital, Colombia Sutherland A tiempo completo

Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes, and enduring relationships. SutherlandUnlocking digital performance. Delivering measurable results. Job Description The Change Management Specialist is responsible for leading and supporting organizational change initiatives and projects by guiding employees and stakeholders through the change process. The CM specialist will be a part of the Consulting Services team at Sutherland. This role involves ensuring the successful adoption of new processes, systems, technologies, or organizational structures while minimizing resistance and disruption. The Change Management Specialist will work closely with project managers, senior leadership, and cross-functional teams to drive change in a structured and efficient manner for Lenovo’s customers as needed. Qualifications Our most successful candidates will have: High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required Prior customer service experience preferred #J-18808-Ljbffr

  • Change Management Specialist

    hace 5 días

    Bogotá, Colombia Sutherland A tiempo completo

    Sutherland Bogota, D.C., Capital District, Colombia Join or sign in to find your next job Join to apply for the Change Management Specialist role at Sutherland About Sutherland Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics are core to our expertise. We work with iconic brands worldwide, delivering market-leading technology...

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