Administrative Assistant

Job Description – Administrative Assistant – Finance & Engagement (049LP) Your potential has a place here with TTEC’s award-winning employment experience. As an Administrative Assistant Licensing Coordinator working hybrid as needed by the business in Bogotá, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Looking for an opportunity where you’ll make an impact on both operational efficiency and financial performance? In this role, you’ll manage the Marketing department’s budget, ensure accurate reporting, and streamline office operations. You’ll also promote team engagement and provide strategic support to leadership by delivering insights that drive smarter decisions. You’ll report to the Go to Market Operations Director. You’ll make an impact by ensuring financial visibility, operational excellence, and a collaborative team environment. During a Typical Day, You’ll Oversee budget management for the Marketing department, ensuring timely expense tracking and reconciliation. Prepare and deliver financial and performance reports to leadership. Coordinate office logistics and administrative processes to maintain smooth operations. Promote team engagement initiatives and act as a central point of communication. Support leadership with strategic planning and cost‑benefit analysis. Maintain 100% confidentiality, accuracy and completion of all licensing records and reports. Coordinate day‑to‑day operations, processes, and reporting to keep key stakeholders informed. Project manage strategic projects under the Marketing department. What You Bring to the Role Strong financial acumen and experience managing budgets. Proficiency in reporting tools and data analysis. Excellent organizational and communication skills. Ability to foster team engagement and manage office operations effectively. High level of integrity, judgment, and follow‑through. Working knowledge of MS Office (Excel, Outlook, PowerPoint) and adaptability to learn new tools quickly. Resourceful to partner successfully with teams, management and clients. Keen attention to detail and desire to follow procedures. Minimum 2 years of experience in an admin role. What You Can Expect Supportive of your career and professional development. An inclusive culture and community‑minded organization where giving back is encouraged. A global team of curious lifelong learners guided by our company values. Ask us about our paid time off (PTO) and wellness and healthcare benefits. And yes… a great compensation package and performance bonus opportunities, benefits you’d expect and maybe a few that would pleasantly surprise you (like tuition reimbursement). About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different viewpoints and for you to bring value to the table in your own unique way. #LI - Hybrid Primary Location Primary Location: Bogotá, Colombia (Hybrid work). #J-18808-Ljbffr