Customer Success Coordinator
hace 4 días
This is a great entry point to Allego’s award winning Customer Success team for someone who is friendly, tech savvy and values being part of an evolving, amazing team. Allego’s Customer Success Coordinators are highly motivated and organized, extremely detail-oriented, not afraid to ask questions, positive and engaging, and can multi-task while meeting deadlines. Are you a curious and passionate professional? Are you quick to learn and enjoy being challenged? Do you love helping customers? Are you excited by the potential to be part of building something great? If you are, then we want to meet you What you’ll do if you join the Allego Customer Success team… Work in partnership with Directors to support post implementation support Provide customer support via email and Zoom Act as a knowledge expert for the Allego platform Deliver Success Acceleration Services that includes execution and configuration activities designed to increase user adoption and engagement sa well as supplemental content creation and transformation Work with Allego Product and Product Development teams to escalate and manage the resolution of client issues and problems Host live office hours training sessions for new and existing customers Manage and track customer interactions via Salesforce.com and ChurnZero 1-2 years professional experience in customer service, client relations and/or account management desired Ability to work well and contribute independently as well as in a team environment Ability to manage both long-term projects and short-term tasks effectively Extremely responsive to customers, and demonstrates a high level of urgency and ownership of helping to resolve issues Highly detail-oriented and quality driven Mobile savvy with knowledge of Google Workspace suite with Camtasia and QuickTime a plus Saleforce.com experience a plus ChurnZero experience a plus Compensation range: COP 34,000,000 – COP 48,000,000 per year This position is being hired as an independent contractor role through Remote, our global employment partner. As a contractor based in Colombia, you’ll operate under a service agreement rather than an employment contract, while still receiving Remote’s standard contractor benefits such as secure payments and access to benefits packages, including health benefits. This setup allows you to work fully remotely while collaborating closely with our team. #J-18808-Ljbffr
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WorkFromHome, Colombia Allego A tiempo completoA leading company in customer success in Medellín, Colombia, is seeking a passionate Customer Success Coordinator. This role involves providing post-implementation support, managing customer interactions, and delivering training sessions via email and Zoom. Ideal candidates possess 1-2 years of experience in customer service and are detail-oriented,...
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Customer Success Manager
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WorkFromHome, Colombia TP A tiempo completoCustomer Success Manager JOIN TP AS A Change Management & Customer Success Manager ! TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment. We deliver the most advanced, digitally-powered business services to help...
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Customer Success Manager
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WorkFromHome, Colombia Amplify A tiempo completoJoin to apply for the Customer Success Manager role at Amplify . About Amplify At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey....
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Customer Success Manager
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Head of Customer Success
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Associate Customer Success Manager
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Customer Success Specialist
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WorkFromHome, Colombia Rankbreeze A tiempo completoCustomer Success Specialist (SaaS Product & Services) Join to apply for the Customer Success Specialist (SaaS Product & Services) role at Rankbreeze Customer Success Specialist (SaaS Product & Services) Join to apply for the Customer Success Specialist (SaaS Product & Services) role at Rankbreeze Get AI-powered advice on this job and more exclusive features....
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Customer Success Associate
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WorkFromHome, Colombia Emapta Global A tiempo completoSecure relationships. Strengthen trust. Drive long-term impact. Be the steady force behind lasting cybersecurity partnerships. This role lets you support international clients, protect digital ecosystems, and make your mark in a fast-growing tech space—while enjoying stability, balance, and meaningful work that goes beyond borders. Job Description As a...
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Quality Assurance Specialist
hace 1 semana
WorkFromHome, Colombia Owner.com A tiempo completoQuality Assurance Specialist - Customer Success Join to apply for the Quality Assurance Specialist - Customer Success role at Owner.com Owner.com is growing quickly, and we are looking for a Quality Assurance Specialist to join our Customer Success team. This role will be responsible for evaluating the customer interactions led by our CSMs on both proactive...
