Customer Success Analyst – Pleno

hace 1 semana


WorkFromHome, Colombia Positivo S+ Latam A tiempo completo

Estamos buscando un Customer Success Analyst – PLENO para un importante cliente del sector. Si te apasiona ayudar, resolver y acompañar a los usuarios a través de canales digitales, esta oportunidad es para ti. Lugar: Cajicá, Cundinamarca Modalidad: Presencial con semanas híbridas Vacantes: 1 Funciones Clave Atender solicitudes por chat, correo y teléfono. Detectar fricciones en la experiencia digital y dar solución o escalarlas. Gestionar tickets complejos y dar seguimiento. Crear reportes de desempeño y proponer mejoras. Documentar interacciones en sistema de tickets. Requisitos Formación en Administración, Comunicación, Ingeniería Industrial, Sistemas o afines (en curso o finalizada). Manejo de CRM y herramientas analíticas. Conocimiento intermedio de procesos financieros/digitales. Deseable experiencia Fintech / servicios financieros digitales / billeteras digitales. Contacto Si esta oportunidad te llamó la atención o quieres conocer más detalles, escríbeme y con gusto te comparto toda la información. Correo: WhatsApp: Un nuevo camino profesional podría comenzar aquí



  • WorkFromHome, Colombia Positivo S+ Latam A tiempo completo

    Una empresa líder en atención al cliente en Bogotá busca un Customer Success Analyst – PLENO. En esta posición, serás responsable de atender solicitudes a través de chat, correo y teléfono, y de gestionar fricciones en la experiencia digital. Se requieren conocimientos en administración, manejo de CRM y procesos financieros. La modalidad es...


  • WorkFromHome, Colombia South A tiempo completo

    Hi there! We are South and our client is looking for a Customer Success Analyst! Note to Applicants: Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your...


  • WorkFromHome, Colombia Ottomatik.io A tiempo completo

    Hi there! We are South and our client is looking for a Customer Success Analyst! Note To Applicants Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your...

  • Customer Success Analyst

    hace 2 semanas


    WorkFromHome, Colombia InEvent A tiempo completo

    InEvent Bogota, D.C., Capital District, Colombia Join to apply for the Customer Success Analyst role at InEvent About InEvent InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for...

  • Customer Success Analyst

    hace 18 horas


    WorkFromHome, Colombia Buk Colombia A tiempo completo

    ## BUK COL SAS---### Detalles de la oferta**Vacantes**1**Horas Semanales**44.0**Jornada**Completa## Más información## Customer Success Analyst## DescripciónÚnete a Buk como nuestro próxim@ Customer Success Analyst de Nómina! En Buk, estamos buscando una persona apasionada por lo que hace, con growth mindset, que piense “fuera de la caja” y quiera...


  • WorkFromHome, Colombia Ottomatik.io A tiempo completo

    An innovative technology company is seeking a Customer Success Analyst to support U.S.-based customers by managing real-time requests and ensuring high-quality outcomes. The ideal candidate will have at least 2 years of experience in a client-facing technology role, with native English fluency and exceptional attention to detail. This position offers...

  • Customer Success Analyst

    hace 2 semanas


    WorkFromHome, Colombia InEvent, Inc. A tiempo completo

    ABOUT INEVENT InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers. WHO WE ARE InEvent is a remote event tech company with InEventers in over 13 different...


  • WorkFromHome, Colombia Didi A tiempo completo

    Customer Success BP Analyst Job Locations: CO-Bogota ID: Category: Operations & Strategy - Food Employee Class: Regular Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing,...


  • WorkFromHome, Colombia InEvent, Inc. A tiempo completo

    A leading B2B startup is seeking a Customer Success Analyst to provide exceptional support to clients, ensuring an outstanding customer experience. This role requires fluency in English and adaptability to connect with multicultural customers. The ideal candidate will actively engage with users through chat, email, and calls, meeting key performance...


  • WorkFromHome, Colombia InEvent A tiempo completo

    A global B2B startup is seeking a Customer Success Analyst to provide exceptional support to clients through various communication channels. This entry-level role requires fluent English and a passion for customer experience. You'll engage with users, meet key performance indicators, and contribute to product improvements. Join an innovative team that values...