CX Improvement Specialist: Data-Driven Ops

hace 5 días


Bogotá Distrito Capital, Colombia DiDi Global A tiempo completo

A leading mobility technology platform in Bogotá is seeking a CX Continuous Improvement Specialist. This role focuses on enhancing user experience and operational efficiency across service operations. The ideal candidate must have a Bachelor's degree, advanced English skills, and 3+ years of experience in continuous improvement. Responsibilities include identifying process inefficiencies and implementing strategic solutions while collaborating with stakeholders. Join a dynamic team committed to innovation and quality in service delivery, offering opportunities to drive impactful improvements.#J-18808-Ljbffr



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