Quality Assurance Functional Associate

Title: Quality Assurance Functional Associate - ScotiaTech Requisition ID: Employee Referral Program – Potential Reward: $2,000,000.00 We are committed to investing in our employees and helping you continue your career at ScotiaTech. Purpose Contributes to the overall success of the QA / Global Enterprise Technology / Quality Assurance Automation in Bogota, Colombia ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. Accountabilities Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Supervise and co-ordinate testing for projects/releases. Assess UAT projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight timeframes. Design UAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards and procedures. Schedule and approve the release of projects into the UAT environment; execute complex test plans and supervise the execution of testing, co-ordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co-ordinate code delivery with external service providers. Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required. Assess the results of UAT tests and take appropriate action; work closely with the development group to resolve defects; escape issues to management when necessary; make recommendations to release the code to Production. Transfer application and process expertise to more junior analysts within UAT; provide hands on training on systems, hardware, environment, product, standards, and methodology to test team members; coach, motivate and provide feedback on department and project objectives, conflict resolution, and team building to assigned staff. Work with individual project teams, during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews. Maintain a thorough and current understanding of a broad range of assigned banking applications, UAT code configuration, system integration, environment resources and code delivery process; provide technical advice to development teams and external suppliers on integration of specific applications within the UAT environment. Forecast workday estimates based upon project documentation; monitor resource demands and elevate resource shortfalls or conflicts as required. Identify and pursue opportunities to enhance personal breadth and depth of expertise and proactively apply knowledge on the job; identify and recommend enhancements or modifications to UAT processes in an effort to continually improve overall department efficiency and effectiveness. Understand how the Bank’s risk appetite and risk culture should be considered in day‑to‑day activities and decisions. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day‑to‑day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a high-performance environment and contributes to an inclusive work environment. Reporting Relationships (Job Titles only) Primary Manager: Quality Assurance Functional Manager / Quality Assurance Functional Senior Manager Direct Reports: Quality Assurance Functional Manager / Quality Assurance Functional Senior Manager Shared Reports: (solid/dotted if applicable) Dimensions Proven work experience in software quality assurance. Strong knowledge of software QA methodologies, tools and processes. Experience in writing clear, concise and comprehensive test plans and test cases. Demonstrable, practical hands on experience writing simple or complex SQL queries for data validation. Hands‑on experience with both white box and black box testing. Experience working in an Agile/Scrum development process. Experience with performance and/or security testing is a plus. Demonstrable, practical hands on experience using JIRA. Strong communication skills in both English and Spanish and a demonstrated ability to resolve escalated issues effectively. Ability to deal with ambiguity in a fast‑paced environment while managing multiple competing priorities. B1 level of English. Education / Experience / Other Information (include only those that are specific to the role) A degree in computer science, IT Business/Management or engineering related discipline is desirable. 3+ years of demonstrable, practical hands on experience as a QA Test Functional Engineer. Working Conditions Work in a standard office-based environment / Hybrid Model; non-standard hours are a common occurrence. Reporting into the QA Testing Specialist in the Bogotá Scotiatech, the incumbent will be a member of the QA organization responsible for software testing across a very diverse portfolio of applications for Finance, HR, AML, Risk, Collections, Pega within Enterprise Technology. The plan is to have a team of 90+ test resources, the test analysts will have very diverse backgrounds, experience and skills. Location(s): Colombia : Bogota : Bogota ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr