Real-Time Workforce Analyst – Optimize Call Center Ops

hace 7 días


WorkFromHome, Colombia Emapta Global A tiempo completo

A leading outsourcing provider in Colombia is seeking a Workforce Analyst to oversee call center performance and ensure high service levels. The ideal candidate will have at least 3 years of relevant experience in workforce management or call center analytics, with a strong focus on data integrity. This role offers a hybrid work setup and direct exposure to international clients, emphasizing a commitment to career growth within a diverse and supportive work environment.#J-18808-Ljbffr


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