NOC Tier 1 Technical Support Engineer

**General Description**: The NOC Tier 1 Engineer is responsible for resolving incidents escalated and providing constant updates to the customer. **Primary Job Functions**: Ø Detect alarms / events on customers’ monitoring tools or company monitoring tools. Ø Open incidents in incident ticketing systems and report them to the customers within SLAs. Ø...

Job description: NOC Tier 1 EngineerGeneral Description:The NOC Tier 1 Engineer is responsible for proactively monitoring customer networks, equipment, and services, while providing technical support via phone, email, and web-based tools. The primary focus is to ensure customers are informed about their network status and receive timely assistance when...

Technical Support Engineer (Real Estate) Ingeniero en Telecomunicaciones, Electrónica, Sistemas o afines (Graduado o Estudiando). Experiencia mínima de 1 año en mismo puesto similar, haciendo soporte y monitoreo nivel 1 a redes FTTH. Disponibilidad de horario para turnos rotativos de 7/24x365 Certificación/Estudios en CCNA o Network Essentials...

About Recurly: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth....

**Job Title**: Bilingual Desktop Support Technician - Tier 1 (Remote) **Location**: Remote (Colombia-based) **Salary Range**: 1500 - 1600 **Employment Type**: Full-time **Shift Schedule**: Night Shift Rotation (7:00 PM - 8:00 AM EST on weekdays; 24-hour weekend coverage) **About the Role**: We are seeking a detail-oriented and customer-focused **Bilingual...

**Job Title**: Bilingual Desktop Support Technician - Tier 1 (Remote) **Location**: Remote (Colombia-based) **Salary Range**: COP 3,500,000 - 4,000,000 Monthly **Employment Type**: Full-time **Shift Schedule**: Night Shift Rotation (7:00 PM - 8:00 AM EST on weekdays; 24-hour weekend coverage) **About the Role**: We are seeking a detail-oriented and...

**Who We Are** At CloudFactory, we are a mission-driven team passionate about unlocking the disruptive potential of AI for the world. By combining advanced technology with a global network of talented experts, we make unusable data usable and inference reliable and trustworthy, driving real-world business value at scale. More than just a workplace, we’re...

Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Who We Are At CloudFactory, we are a mission-driven team passionate about unlocking the disruptive potential of AI for the world. By combining advanced technology with a global network of talented experts, we make unusable data usable and inference reliable and...

SD Solutions is looking for a talented **Technical Support Engineer** to step onto a fintech unicorn rocketship! Company offers a hybrid format of work: (hybrid office visit - 3 days in the office/2 remote). The office is located in Edificio Select, Cra. 29c, El Poblado, Medellín, Antioquia, Colombia. As a Technical Support Engineer, you'll take ownership...

Who We AreAt CloudFactory, we are a mission-driven team passionate about unlocking the disruptive potential of AI for the world. By combining advanced technology with a global network of talented experts, we make unusable data usable and inference reliable and trustworthy, driving real-world business value at scale.More than just a workplace, we're a global...