HR Operations Specialist
hace 2 días
HR Operations Specialist – McGraw Hill Make an Impact At McGraw Hill we create best‑in‑class, next‑generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. Overview The HR Operations Specialist provides a range of services in support of the global HR Operations team. This role will provide exceptional customer service support and is responsible for first‑line HR inquiries. This position will serve as a resource to assist key HR stakeholders in areas of HR policy, payroll, benefits, HR technology, and other HR matters that occur throughout the employment life cycle. In addition, this role will provide transactional support for various global HR programs. This is a remote position open to applicants authorized to work for any employer within Colombia. What you will be doing: Case Management Serve as the first point of contact for HR questions, resolving ServiceNow cases across payroll, benefits, onboarding, and general HR transactions. Act as a process SME to deliver accurate, first‑time resolutions and maintain strong employee satisfaction. Meet SLAs by escalating or transitioning cases as needed and collaborate with HR partners to improve knowledge articles and document solutions. HR Programs Administer key HR programs, including tuition reimbursement, employee recognition, and service anniversaries. Support onboarding and off‑boarding processes, maintain employee files, and manage exit survey reporting. Process HR purchase orders and invoices, respond to vendor/manager inquiries, and ensure compliance through handbook updates and monitoring required programs. We are looking for someone with… 1‑3 years of HR experience with strong customer service background. Preferred experience with ServiceNow HR module, Workday, and HR Shared Services. Solid understanding of employment and labor laws. Strong problem‑solving abilities, attention to detail, and organizational skills. Proficient in Microsoft Word, Excel, and Outlook; able to work independently and meet deadlines. Excellent written and verbal communication skills (English/Spanish) with strong collaboration and issue‑resolution capabilities. Why work for us? The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. Seniority level Not Applicable Employment type Full‑time Job function Human Resources Industries Education Administration Programs, E‑Learning Providers, and Book and Periodical Publishing If you refer a qualified candidate, you increase your chances of interviewing at McGraw Hill by 2x. #J-18808-Ljbffr
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Remote HR Operations Specialist — ServiceNow
hace 1 semana
WorkFromHome, Colombia Mheducation A tiempo completoAn educational services company is seeking an HR Operations Specialist to provide exceptional customer service in support of global HR operations. This remote role is available for applicants authorized to work in Colombia. Responsibilities include serving as the first point of contact for HR inquiries and administering HR programs. The ideal candidate has...
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Americas Regional HR Operations Specialist
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HR Operations Specialist
hace 1 semana
WorkFromHome, Colombia Mheducation A tiempo completoOverview Make an Impact! At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s...
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HR Operations Specialist
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WorkFromHome, Colombia McGraw-Hill A tiempo completoOverview Make an Impact! At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher's time and a student's...
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Remote HR Ops Specialist | Bilingual EN/ES
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WorkFromHome, Colombia McGraw-Hill A tiempo completoA leading educational content provider is seeking an HR Operations Specialist to provide exceptional customer service in a remote role available to individuals authorized to work in Colombia. The position involves case management, administration of HR programs, and support for onboarding and offboarding processes. Candidates should have 1-3 years of HR...
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Regional HR Specialist
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WorkFromHome, Colombia Wärtsilä A tiempo completoPeople Services is the face of HR, working in the frontline, supporting our people, and delivering services and expertise globally across the whole HR spectrum, bringing a world-class employee experience to life for Wärtsilä. We offer our services from every region in the world with a hybrid and interactive setup so that we can ensure that no matter where...
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WorkFromHome, Colombia Medtronic A tiempo completoA leading global healthcare technology company is seeking an HR Support Specialist in Bogotá. In this role, you will provide centralized HR administration, support HR teams, and ensure operational excellence in employee relations and payroll. Ideal candidates should possess a Bachelor's degree in HR or related fields, with 2–4 years of experience and...
