HR Operations Specialist

hace 1 semana


WorkFromHome, Colombia McGraw-Hill A tiempo completo

Overview Make an Impact At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher's time and a student's learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life. How can you make an impact? The HR Operations Specialist provides a range of services in support of the global HR Operations team. This role will provide exceptional customer service support and is responsible for first-line HR inquiries. This position will serve as a resource to assist key HR stakeholders in areas of HR policy, payroll, benefits, HR technology, and other HR matters that occur throughout the employment life cycle. In addition, this role will provide transactional support for various global HR programs. This is a remote position open to applicants authorized to work for any employer within Colombia. What you will be doing: Case Management Serve as the first point of contact for HR questions, resolving ServiceNow cases across payroll, benefits, onboarding, and general HR transactions. Act as a process SME to deliver accurate, first-time resolutions and maintain strong employee satisfaction. Meet SLAs by escalating or transitioning cases as needed and collaborate with HR partners to improve knowledge articles and document solutions. HR Programs Administer key HR programs, including tuition reimbursement, employee recognition, and service anniversaries. Support onboarding and offboarding processes, maintain employee files, and manage exit survey reporting. Process HR purchase orders and invoices, respond to vendor/manager inquiries, and ensure compliance through handbook updates and monitoring required programs. We are looking for someone with... 1-3 years of HR experience with strong customer service background. Preferred experience with ServiceNow HR module, Workday, and HR Shared Services. Solid understanding of employment and labor laws. Strong problem-solving abilities, attention to detail, and organizational skills. Proficient in Microsoft Word, Excel, and Outlook; able to work independently and meet deadlines. Excellent written and verbal communication skills (English/Spanish) with strong collaboration and issue-resolution capabilities. Why work for us? The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. McGraw Hill recruiters always use a "@mheducation.com" or "@careers.mheducation.com" email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. #J-18808-Ljbffr



  • WorkFromHome, Colombia McGraw Hill A tiempo completo

    HR Operations Specialist – McGraw Hill Make an Impact! At McGraw Hill we create best‑in‑class, next‑generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a...


  • WorkFromHome, Colombia Mheducation A tiempo completo

    An educational services company is seeking an HR Operations Specialist to provide exceptional customer service in support of global HR operations. This remote role is available for applicants authorized to work in Colombia. Responsibilities include serving as the first point of contact for HR inquiries and administering HR programs. The ideal candidate has...


  • WorkFromHome, Colombia Wärtsilä A tiempo completo

    A global leader in innovative technologies is seeking a Regional HR Specialist for their hybrid team in Colombia. This role will focus on managing HR ticket resolutions and executing HR system transactions while collaborating across the HR spectrum. The ideal candidate will have 3-5 years of HR operations experience, fluency in English and Spanish, and...

  • HR Operations Specialist

    hace 1 semana


    WorkFromHome, Colombia Mheducation A tiempo completo

    Overview Make an Impact! At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s...


  • WorkFromHome, Colombia McGraw-Hill A tiempo completo

    A leading educational content provider is seeking an HR Operations Specialist to provide exceptional customer service in a remote role available to individuals authorized to work in Colombia. The position involves case management, administration of HR programs, and support for onboarding and offboarding processes. Candidates should have 1-3 years of HR...

  • Hybrid Back Office

    hace 2 semanas


    WorkFromHome, Colombia Safetica A tiempo completo

    A global technology firm is seeking a Back Office & People Operations Specialist to oversee daily operations and support HR processes in Bogotá. The ideal candidate will be fluent in English and Spanish, with experience in office administration or HR support. Key responsibilities include managing employee wellbeing, processing orders, and coordinating...


  • WorkFromHome, Colombia Genesis Orthopedics & Sports Medicine A tiempo completo

    Talent Acquisition Specialist / HR Specialist Get AI-powered advice on this job and more exclusive features. About us: Genesis Orthopedics & Sports Medicine is a mission-driven organization dedicated to providing high-quality orthopedic care that is accessible to all. We are looking for a detail-oriented and organized HR Specialist to support our growing...

  • Regional HR Specialist

    hace 2 semanas


    WorkFromHome, Colombia Wärtsilä A tiempo completo

    Regional HR Specialist Direct message the job poster from Wärtsilä People Services is the face of HR, working in the frontline, supporting our people, and delivering services and expertise globally across the whole HR spectrum, bringing a world‑class employee experience to life for Wärtsilä. We offer our services from every region in the world with a...

  • Regional HR Specialist

    hace 1 semana


    WorkFromHome, Colombia Wärtsilä A tiempo completo

    People Services is the face of HR, working in the frontline, supporting our people, and delivering services and expertise globally across the whole HR spectrum, bringing a world-class employee experience to life for Wärtsilä. We offer our services from every region in the world with a hybrid and interactive setup so that we can ensure that no matter where...

  • Hybrid HR Operations

    hace 7 días


    WorkFromHome, Colombia Medtronic A tiempo completo

    A leading global healthcare technology company is seeking an HR Support Specialist in Bogotá. In this role, you will provide centralized HR administration, support HR teams, and ensure operational excellence in employee relations and payroll. Ideal candidates should possess a Bachelor's degree in HR or related fields, with 2–4 years of experience and...