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Inbound Support Specialist

hace 2 semanas


Medellín, Colombia CloudHire A tiempo completo

We are seeking a full-time Inbound Support & Reconciliation Specialist to work alongside our US-based Merchant Operations team. This role will support our eCommerce websites and other warehouse channels.

Responsibilities:

  • Creating digital packing slips in our warehouse management system
  • Solving Stocking PO tickets as assigned
  • Sending email communication to vendors as needed
  • Making outbound phone calls to vendors as needed
  • Automotive interest or knowledge is a plus
  • Working with automotive products and reviewing the condition of the product

Qualifications:

  • Strong written and verbal communication skills
  • Detail oriented with a high level of attention to detail
  • Ability to learn and follow processes
  • Ability to work in a fast-paced environment with tight deadlines and shifting priorities
  • Active listener and good team collaborator
  • Basic Microsoft Excel skills
  • PC proficient
  • Prior inbound/outbound phone call experience preferred
  • Knowledge of automotive parts is a plus

Technical Requirements:

  • The ability to attend daily virtual meetings with our US-based team with video and audio capability
  • High-speed internet connection

Location: Remote
Shift Timing: Monday – Friday 8:00AM-5:00PM EST

  • Paid Time Off
  • 100% Remote / Work From Home
  • Training & Development
  • Performance Bonus
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