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We are seeking a full-time Inbound Support & Reconciliation Specialist to work alongside our US-based Merchant Operations team. This role will support our eCommerce websites and other warehouse channels.
Responsibilities:
- Creating digital packing slips in our warehouse management system
- Solving Stocking PO tickets as assigned
- Sending email communication to vendors as needed
- Making outbound phone calls to vendors as needed
- Automotive interest or knowledge is a plus
- Working with automotive products and reviewing the condition of the product
Qualifications:
- Strong written and verbal communication skills
- Detail oriented with a high level of attention to detail
- Ability to learn and follow processes
- Ability to work in a fast-paced environment with tight deadlines and shifting priorities
- Active listener and good team collaborator
- Basic Microsoft Excel skills
- PC proficient
- Prior inbound/outbound phone call experience preferred
- Knowledge of automotive parts is a plus
Technical Requirements:
- The ability to attend daily virtual meetings with our US-based team with video and audio capability
- High-speed internet connection
Location: Remote
Shift Timing: Monday – Friday 8:00AM-5:00PM EST
- Paid Time Off
- 100% Remote / Work From Home
- Training & Development
- Performance Bonus